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COMPUTER OPERATOR TRAINEE

Information Technology Division

Recruitment #24-001040-0001

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Introduction

OPEN TO ALL QUALIFIED APPLICANTS

 

This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.


 

GRADE

ASTD10

LOCATION OF POSITION

Annapolis, Maryland

POSITION DUTIES

The Comptroller of Maryland is seeking a Computer Operator Trainee. This position at the Annapolis Data Center (ADC) works during the day-shift hours 7:30am - 4:00pm and will be trained to use mainframe equipment such as printers, breakdown and distribute reports and forms, monitor operating system, schedule and process production batch work, provide help desk support, perform computer security support services, control physical access to the data center, and provide  guard coverage.

PLEASE NOTE: ITD is responsible for the 24x7x365 support for ADC mainframe, distributed systems, and networks.  All ITD employees are available for on-call support. Position is classified as emergency essential. Employee is required to report to work and stay at work beyond normal work hours in a declared emergency. As such, this position is required to occasionally work an off-hour schedule, weekdays prior to 7:30 a.m. and / or after 5:00 p.m., weekends, and holidays.  

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience keying large amounts of alpha, numeric or symbolic data from source documents into a computer or onto magnetic tape or disk according to a production schedule, or one year of experience assisting in the operation of multipurpose, multi-taking computer systems including preparation of magnetic tape or other materials of computer input as well as the collection, control and disbursement of computer output.

NOTES:

  1. Candidates may substitute experience operating computer equipment for the purpose of data entry, word processing or maintaining information on a year-for-year basis for the required education.
  2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Computer System Operations classifications or Computer System Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.
** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.

DESIRED OR PREFERRED QUALIFICATIONS

  • Help Desk  experience
  • Good interpersonal and communications skills 
  • Experience working in a customer service environment

SELECTION PROCESS

Please ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Upon appointment (new hires and/or transfers) must successfully undergo fingerprinting. Disqualifying charges may include any felony; any crime of moral turpitude, e.g. embezzlement, fraud, tax evasion or bribery; any crime of identity theft or impersonation; any crime of assault or battery; and any crime relating to the use or distribution of a controlled dangerous substance other than marijuana, regardless of the age of the offense or the specifications of the position.

*Resumes will not be accepted in lieu of a completed application.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you choose email as the option to submit your application/required additional information, you must include the following information on at least one the pages you submit.

  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last four digits of your SS#
If you have questions or concerns regarding this recruitment, please email dbrown@marylandtaxes.gov at Comptroller of MD, Office of Human Resources.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or  Application.Help@maryland.gov.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

Please contact Stanley Harris at sharris@marylandtaxes.gov if you need reasonable accommodations.


Click on a link below to apply for this position:

Fill out the Application NOW using the Internet. Apply Online
Apply via Paper Application. You may also download and complete the Paper Application here.

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