OFFICE SECRETARY III

ASTD10

653 W. Pratt St., Baltimore, MD 21204

This position functions as an Office Secretary III, providing support to staff and personnel in the department by processing certification and recertification of EMS personnel (pre-hospital providers) for Basic Life Support programs for the State of Maryland.

Perform various office duties as needed using office technology, including Xeroxing, faxing, printing, scanning, and filing.

Process certification and recertification of pre-hospital providers by using the new OCS system (Image Trend): This job function involves processing applications that is submitted through Image Trend which includes: Initial EMT certification, initial EMR certification, renewal, change of name, extension request, surrender, reciprocity, reinstatement, affiliations. Upon class completion, verify that the class is on provider’s training record.

KACE System: Process requests according to the help desk request.

Mail duties: processing the daily flow of incoming and outgoing mail – opening mail, date-stamping, distributing to the appropriate person, and entering checks to QB. Outgoing mail is sorted by weight, stamped, and mailed.

Deposits and Reports: Prepare deposits and have the supervisor or another personnel verify to QB. Deposits to the finance director and maintain records of deposits. Complete merchant report by assigning each transaction the account number accordingly, pull deposit report from QB, and email them to MIEMSS accountant and copy supervisor beginning of every month.

Handle routine phone calls: Requires the ability to screen and route all calls to the appropriate person/coordinator. Also involves providing alternatives to callers when the person they wanted to speak with is unavailable.

Schedule and administer basic life support written examinations for BLS clinicians.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.

Notes: 

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Good organizational and problem solving skills, and the ability to multitask. 
2. Proficient in Google Apps, Microsoft Word, Excel and Outlook. 
3. Excellent oral and written communication skills. Prefer working knowledge and or experience with MIEMSS.

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

As an employee of the State of Maryland, you will have access to outstanding benefits, including health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:

STATE OF MARYLAND BENEFITS

• Personal Leave- new State employees are awarded six (6) personal days annually (prorated based on start date). 
• Annual Leave – ten (10) days of accumulated annual leave per year.  
• Sick Leave – fifteen (15) days of accumulated sick leave per year.  
• Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.  
• Holidays – State employees also celebrate at least twelve (12) holidays per year.  
• Pension – State employees earn credits towards a retirement pension.  
• Positions may be eligible for telework.

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.