OFFICE CLERK II

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.  

The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually. 

7

Baltimore City

Performs clerical duties such as filing, photocopying, scanning, posing data, stamping and sorting mail and other material and directing telephone calls and visitors while working in the Property and Casualty Division.

This position will provide full performance clerical support to the Property and Casualty (P&C) Division. Job duties will include data entry, filing, photocopying, scanning, posting data, stamping and sorting mail and other material. The Office Clerk II will answer telephone calls and maintain a log in order to take messages, transfer calls to appropriate parties and provide routine information. The incumbent may also type correspondence, reports, schedules and other material. This position will also serve as a backup to the P&C Division’s receptionist by answering telephone inquiries and directing callers to the appropriate unit and will serve as backup when other clerical staff is out of the office by logging in faxes as well as stamping and sorting incoming mail on the same day as received.

Education:   Completion of the eighth grade.

Experience: One year experience performing clerical duties in an office environment. 

Notes:  

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for six months of the required experience.

3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

· Experience using MS Word to draft documents.

· Experience with Adobe Pro and Excel

THIS RECRUITMENT IS LIMITED TO CURRENT TEMPORARY, CONTRACTUAL AND PERMANENT EMPLOYEES OF THE MARYLAND INSURANCE ADMINISTRATION.

STATE OF MARYLAND BENEFITS

 

Please contact: lynn.hill@maryland.gov for additional information concerning this recruitment. Online applications are strongly preferred.  If you are unable to apply online, you may submit an application by mail.  The paper application must be received by close of business, on the closing date for the recruitment.  Postmarks will not be accepted.  Incorrect application forms will not be accepted.

Applications may be mailed to: Maryland Insurance Administration, Human Resources Division, 200 St. Paul Place, Suite 2700, Baltimore, Maryland 21202.

We thank our Veterans for their service to our country, and encourage them to apply. 

TTY Users call Maryland Relay Service at 1-800-735-2258.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.