Introduction
This is a contractual, position specific recruitment for the Maryland Department of Natural Resources, Licensing and Registration. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. Future vacancies may also be filled via other recruitments. The resulting eligible list will be maintained for one year.
One (1) Long-Term Contractual Vacancy; Part-time; 2 days per week/16 hours; 12 Month Contract
GRADE
ASTD11
LOCATION OF POSITION
13300 Winchester Rd. SW, Cumberland, MD 21502 (Alleghany County)
Main Purpose of Job
This is an entry level position in Public Services, which serves as the front line connection
between the Department of Natural Resources and its constituency.
Public Services is responsible for (1) sport hunting and fishing license sales, (2) vessel
registration, titling and excise tax collection, (3) commercial tidal fish license renewals and
transfers, (4) the issuance of off-road vehicle permits, and (5) the licensing and monitoring
of boat dealers and sport license agents.
POSITION DUTIES
The Department of Natural Resources, Licensing & Registration Service, is currently accepting applications for a Licensing & Registration Technician I. This is an entry level customer service position located in Annapolis, MD. Licensing and Registration Technicians provide customer assistance in person, by phone, mail, and email relating to the processing of recreational hunting and fishing licenses, commercial fishing licenses, vessel registration including titling and excise tax collection, and other available products.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Three years of bookkeeping or non-professional accounting or customer service related work. Customer service related work may include experience in public contact areas, such as wholesale or retail sales.
Notes:
1. Candidates may substitute experience involving titling and registering boats and issuing hunting and fishing licenses and permits on a year-for-year basis for the required education.
2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Compliance Inspection and Support classifications or Compliance Inspection and Support specialty codes in the Inspection, Investigation, Enforcement, and Compliance field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
- Experience involving titling and registering boats.
- Experience issuing hunting and fishing licenses and permits.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Candidates appointed to positions in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please make sure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not accept information submitted after this date. Applicants who meet the minimum qualifications will be considered for this position. Therefore, it is important that you provide complete and accurate information on your application. Report all education and experience related to the essential functions and qualifications of this position.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.
BENEFITS
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.
Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.
*Should benefits be available, this information will be discussed at the time of hire.
FURTHER INSTRUCTIONS
The online application is strongly preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to: Department of Natural Resources, Human Resources, 580 Taylor Avenue, C-3, Annapolis, MD 21401. The Human Resources unit is not responsible for applications sent to any other address.
Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application.
If you are having difficulty with your user account, need to make adjustments to a submitted application or have general questions about the online application system, please contact the MD Department of Budget and Management at
Application.Help@maryland.gov.
Please provide ample time to complete the application template. If you are having technical difficulties submitting an application on the day of the deadline, it is strongly advised that you complete the JobAps physical application template and hand deliver to DNR - HRS at 580 Taylor Avenue, Annapolis, MD 21401 before 4:30 p.m. The Maryland Department of Natural Resources cannot guarantee that late submissions, as a result of technical difficulties, will be accepted.
TTY Users: call via Maryland Relay
Candidates with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.
