Workers' Compensation Commission Appeals Coordinator

11

Baltimore City

This position is responsible for activities relating to the processing of appeals for the Workers’ Compensation Commission in accordance with COMAR 14.09.11.1(a)(b)(c). Coordinates case management. Interprets court orders and petitions for judicial review to ensure documents are processed in a timely manner in accordance with COMAR 14.09.11.1(a) and 14.09.11.3.

• Receives, prioritizes and interprets appeals correspondence scanned into Comphub, received from Circuit Courts from 24 jurisdictions and the Appellate Court, and Supreme Court of Maryland. Ensures documents are being processed and acted upon in accordance with COMAR 14.09.l 1.01. Processes workflow in the inbox by issuing Certificate of Compliance and Notice of Appeal documents and providing timely notice to court reporters. Reviews court motions orders and docket entries. Reviews Comphub and claim documents to determine the status of appeals filing, verifying the identification of the filing party, other interested parties and take proper action accordingly. Complies with all Workers' Compensation Commission policies, regulations, and state laws related to appeals. In accordance with Maryland Rule 7-206, prepares case files for the judicial review process, provides timely notice to court reporter of an appeal to ensure transcripts are processed timely, and prepares the record for transmittal to Circuit Court when required.

• Uses independent judgement while adhering to established regulations and procedures. Answers questions from the public or internal workers' regarding appeals and takes any necessary actions. Assists Comphub users on how to file any necessary documents. Advises filing parties of any discrepancies in their filing. Ensure required documents are properly/timely directed to other divisions for action. Research judiciary website and Comphub for claim numbers related to correspondence received that does not have the necessary claim number to ensure the document is scanned into the appropriate claim. Makes any necessary corrections in Comphub due to a change in venue, mistake/error, consolidated claims etc.

• Consults with supervision and management regarding trends. Prepares statistics for monthly/annual reporting. Suggests recommendations for improvement of processes. 

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience performing administrative staff, clerical, clerical technical, or secretarial work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

Preferred Qualifications:

• Recent experience in successfully implementing a new electronic process/process improvement and the ability to troubleshoot and improve the process.

• One (1) year experience working in a court or similar legal setting and directly with appeals.

• One (1) year experience in applying rules, laws, and/or regulations to work.

Candidates may be responsible for providing their own transportation as needed to access meetings, remote locations, and job destinations as assigned.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

STATE OF MARYLAND BENEFITS

 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number (24-001756-0096) on any documentation to ensure timely processing. Submission of a resume is strongly encouraged.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

Workers' Compensation Commission 
Attn: Personnel Division
10 E. Baltimore Street, 7th Floor
Baltimore, MD 21202

The MD State Application Form can be found online.

For more information please email wccpers@wcc.state.md.us. 

TTY Users: call via Maryland Relay

Workers' Compensation Commission is an equal opportunity employer. It is the policy of WCC that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.