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ADMINISTRATIVE SPECIALIST III

Operations Coordinator

Recruitment #24-002043-0059

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Introduction

Maryland’s Family and Medical Leave Insurance (FAMLI) program makes sure all workers in Maryland have paid time off for medical and family reasons. FAMLI is a $2 billion social insurance system, delivered as a digitally native, public-facing service. We’re in the early stages of building something as big and as far-reaching as unemployment insurance or a new health department. We know that delivering services primarily through a website, over the Internet, is a new way of doing business in government. 

We recognize that nothing we do matters if people do not know this program exists. Over the next couple of years the community engagement team will be working to ensure Maryland businesses and workers know about the FAMLI program and understand what it means to them. The community engagement team are the bridge builders at FAMLI. They strengthen the organization’s links with communities and stakeholders across Maryland by listening and telling stories. They face both outwards and inwards: they tell Marylanders the story of FAMLI and build empathy by listening to and learning from the communities that FAMLI serve. 

Resumes are acceptable as additional information, however, the application must be completed or it will be subject to rejection.

GRADE

12

LOCATION OF POSITION

1100 N. Eutaw Street
Baltimore, MD 21201

Main Purpose of Job

The Operations Coordinator is a member of the Community & Stakeholder Engagement team supporting and reporting to the Community & Stakeholder Engagement Lead. The main purpose of the position is to provide operational and administrative support to the team responsible for developing the Family and Medical Leave Insurance (FAMLI) Division’s engagement strategy with critical community members and stakeholders.

POSITION DUTIES

Duties of this position include but are not limited to:

● Manage FAMLI outreach and stakeholder engagement events schedule.

● Serve as point of contact and coordinate logistics for event and meeting requests.

● Assist with the execution of FAMLI- organized meetings and events.

● Make all necessary arrangements for stakeholder outreach and engagement related travel and perform required administrative follow-up and record-keeping.

● Respond to correspondence for the Strategic Communications and Community & Stakeholder Engagement teams.

● Schedule meetings with stakeholders and other relevant parties.

● Assist with document management and version control.

● Manage and oversee the inventory for FAMLI’s marketing materials and resources in consultation with the Strategic Communications Lead and Community & Stakeholder Engagement Lead.

● Prepare materials for outreach activities and events in consultation with Strategic Communications and Community & Stakeholder Engagement Team members.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing administrative staff, clerical, clerical technical, or secretarial work. 

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Experience with inventory management and supply ordering.
  • Experience with making travel arrangements, including booking travel and processing reimbursements.
  • Experience coordinating community events.
  • Experience using Google Workspace and Microsoft Suite.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Department of Labor/DUI) to determine whether any monies are owed to Department of Labor/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

The work requires that you unpack and store heavy objects and materials used for outreach events. May also assist with loading and unloading materials after an event. 

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

This is a full-time, permanent position and eligible for full State benefits, which include:

●  Flexible hours and hybrid teleworking
●  Paid holidays 12-13 per year
●  6 additional “personal days” at the beginning of every year
●  Generous paid leave package (annual, sick, personal and compensatory leave)
●  State Pension ("defined benefit" plan)
●  Tax-deferred supplemental retirement savings plans (401(k) and 457)
●  Free parking
●  Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic
    prescriptions, and free preventative health Services
●  Flexible Spending Account plans for Health Care and Daycare
●  State Employees Credit Union

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

Maryland Department of Labor/Office of Administration

Attn: Erika Leonard-Anderson    24-002043-0059

100 S. Charles Street 5th Floor

Baltimore, MD 21201

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

 



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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