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COMMUNICATIONS ASSOCIATE

ADMINISTRATIVE OFFICER III

Recruitment #24-002247-0085

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Introduction

This is a Skilled Service, merit position with the State of Maryland with full health benefits.

Agency Mission

Whether they're preparing our state for climate change, tutoring our students, or caring for the sick, young people should have the option to perform important service today and build a foundation for our shared future. This is the first effort of its kind in the nation, and Maryland will lead the way.

– Governor Wes Moore announcing the Service Year Option    

The Department of Service and Civic Innovation was established by the Serving Every Region Through Vocational Exploration (SERVE) Act of 2023 with the purpose of promoting service and volunteerism in the state of Maryland. The SERVE Act also launched two new exciting service pathways for eligible youth and adults, in addition to existing service opportunities available through​ the Governor's Office on Service and Volunteerism.

DSCI offers a flexible work schedule, telework, job-sharing options and a competitive salary. There is ample free parking near our offices located in downtown Annapolis, Maryland.

GRADE

15

LOCATION OF POSITION

45 Calvert Street
Annapolis, MD 21401

Main Purpose of Job

The Communications Associate (CA) reports to and follows the direction of the Director of Marketing and Communications for the Maryland Department of Service and Civic Innovation (DSCI). The CA is the social media and digital design manager for the department; primarily responsible for organizing, staging, and posting content to the various website pages and social media accounts that are under the control and authority of DSCI. CA is responsible for data and information collected for organizational analysis for developing and revising the marketing and communications plans. The CA conducts research on creative new content ideas DSCI would use to build its brand and increase public awareness, especially with its key target audiences. The CA is responsible for the day-to-day management and utilization of all communications and marketing technologies (to include social media), video, photography, and graphic design tools, and emerging social media platforms. Serve as the liaison to the units for web content, ensuring efficient operations for those unit content managers.

POSITION DUTIES

This position will be primarily responsible for ensuring that the DSCI social media content calendar is loaded with the appropriate content in a timely manner (two weeks in advance as a standard goal) to coincide with the Communication Director's communication plan that takes into account public events, agency activities, and traditional media opportunities. The incumbent will help to create, edit, and manage the content that is used for  social media, website and newsletters.  The incumbent will be responsible for all digital media and digital content production.

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience. 

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.  

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Qualified candidates will provide company, position title to support the completed application.  Incomplete supplemental questionnaires will not be considered.

The preferred candidate will have:

  • A minimum of 2 years experience using digital tools such as Photoshop, Canva, and web editing software.
  • A minimum of 2 years experience working in a public relations, marketing or advertising agency.  (This includes work in a marketing or advertising group within a larger organization).
  • A minimum of 3 years experience in traditional media relations, this may include working as a press secretary, news reporter, television producer or similar role in radio, newspaper or television news.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

 

 

 

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may email the application, supplemental questionnaire and other materials (if applicable) to the email address below before the filing deadline. You must include the following information on at least one the pages you submit. 

1. First and Last Name

2. Recruitment Number (located at the top of the bulletin)

3. The last four digits of your SS#

If you have questions or concerns regarding this recruitment, please email tiffany.watts@maryland.gov at the Department of Service and Civic Innovation (DSCI), Human Resources Office.  Incomplete applications and/or resumes in lieu of application will not be accepted.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or  Application.Help@maryland.gov.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply for all recruitments.

TTY Users: call via Maryland Relay

DSCI values the experience gained by Veterans while serving our country and welcome them to apply.




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