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Supervisor (REVENUE ADMINISTRATOR II)

Compliance Division

Recruitment #24-002555-0002

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Introduction

THIS RECRUITMENT IS LIMITED TO CURRENT TEMPORARY, CONTRACTUAL AND PERMANENT STATE OF MARYLAND EMPLOYEES

This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.

GRADE

0016

LOCATION OF POSITION

Annapolis, Maryland

POSITION DUTIES

The Compliance Division is currently recruiting for a supervisor in their Annapolis Collections Call Center Section.  This position is responsible for training, monitoring, evaluating employees in the techniques of reviewing compliance and collection of delinquent taxes requiring extensive knowledge and comprehension of federal and state tax laws, both in audit and collection applications.  Duties include but are not limited to maintaining employee attendance records; approving/denying leave requests; handling personnel matters via counseling, memorandum and/or incident reports; reviewing various reports to ensure employee performance standards are being met; reviewing payment agreements, wage garnishment and property lien actions requested by collectors; reviewing all cases submitted by collectors for waiver, inactivation or compromise offer; reconciling case balances, researching payment discrepancies, and authorizing account balance adjustments referred by collectors; reviewing delinquent cases for MVA license holds to determine payment requirements. Additionally, this employee will be concerned with the promulgation of policies, rules, regulations, methods, and procedures for the purpose of implementing and promoting compliance with the tax and accounting laws, and prescribing systems for reporting, accounting for and distributing tax revenues to the various political subdivisions. 

This position will be supervising a minimum of three to seven Revenue Specialist I/Examiner I, II, or III, and contractual agents to responsibly and equitably enforce collection of various types of deficient income tax cases including but not limited to CP 2000, Fidos, Fagims, RARs, nonfilers, and regular assessment types. This list of qualified candidates will also be used to fill a future Call Center Supervisor vacancy in Annapolis Collections.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of professional work experience in auditing, accounting, tax law, general management, or customer service. 

NOTES:

  1. Candidates may substitute the possession of an associates degree for two years of the required experience.
  2. Candidates may substitute the possession of a bachelor’s degree from an accredited college or university for four years of the required experience.
  3. Candidates may substitute 30 college credits from an accredited college or university for one year of the required experience up to three years of experience.
  4. Candidates may substitute graduate education in an academic field related to the required experience from an accredited college or university for the required experience.
  5. Candidates may substitute the possession of a Certified Public Accountant (CPA) License for the required experience. 
  6. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a non-commissioned officer in accounting and budget classification or accounting and budget specialty codes in the tax examining field of work on a year-for-year basis for the required experience.
** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html

LIMITATIONS ON SELECTION

  • THIS RECRUITMENT IS LIMITED TO CURRENT TEMPORARY, CONTRACTUAL AND PERMANENT STATE OF MARYLAND EMPLOYEES

SELECTION PROCESS

Please ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Qualifying applicants are subject to an oral interview. Prior to appointment, the employee must successfully undergo a comprehensive background check that will include fingerprinting, tax obligation, and determination of legal authorization to work in the United States.

*Resumes will not be accepted in lieu of a completed application.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you choose email as the option to submit your application/required additional information, you must include the following information on at least one the pages you submit.

  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last four digits of your SS#
If you have questions or concerns regarding this recruitment, please email dbrown@marylandtaxes.gov at Comptroller of MD, Office of Human Resources.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or  Application.Help@maryland.gov.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

Please contact Stanley Harris at sharris@marylandtaxes.gov if you need reasonable accommodations.


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