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ADMINISTRATIVE AIDE

Administrative Aide

Recruitment #24-002572-0004

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Introduction

 

GRADE

ASTD11

LOCATION OF POSITION

Board of Social Work Examiners
4201 Patterson Avenue
Baltimore, MD 21215

Main Purpose of Job

The main purpose of the Administrative Aide position is to provide comprehensive secretarial and administrative support for the Board of Social Work Examiners and Compliance Unit. This position will assist in expediting the flow of administrative details required to efficiently carry out the mandated functions of the Board as well as general Board operations. This position will provide administrative and clerical support to the Executive Director, Directors, as well as other members of the Board of Social Work Examiners. The administrative assistant will initiate. maintain, and update spreadsheets for various reports, compliance reports and cases. This position will routinely set up for the monthly board meetings, order supplies for the meetings, prepare complainant closure letters for disciplinary cases, and prepare, update and maintain investigative tracking spreadsheets/database and calendars of board meetings and legal proceedings.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years performing secretarial work or clerical work involving typing duties. 

Notes: 

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education. 

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience. 

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should possess:
  • Experience with a multi-line phone system
  • Experience solving issues via telephone
  • Experience with logs and report submission
  • Experience collecting and logging complaints into a database
  • Experience maintaining workflow (scheduling hearings, case resolutions for licensees, prosecutors, and Board members)

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard on a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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