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ADMINISTRATIVE AIDE

Recruitment #24-002572-0032

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Introduction


Mission statement: To transform young people’s lives, create safer communities, and forge more equitable systems through community-based partnerships that hold youth accountable while building on their strengths and support systems.

Vision Statement: Providing pathways to success for youth and families through partnerships across Maryland.

GRADE

ASTD11

LOCATION OF POSITION

Community – Central Region - Howard County 
3451 Court House Drive 
Ellicott City, MD 21043

Main Purpose of Job

Join Us in Making a Difference at DJS! 

The Maryland Department of Juvenile Services (DJS) is dedicated to transforming young lives, creating safer communities, and fostering equitable systems. We are seeking passionate individuals for the role of Administrative Aide, so come join our team and make a meaningful impact on youth and the community at DJS!

This position is responsible for providing administrative services and support to the Program Supervisor and the Case Management Specialists (CMS) for the Central Region’s Howard County Office. This position is also responsible for managing the day-to-day operations of the Howard County field office.

POSITION DUTIES

Manage Daily Office Functions 
Provides secretarial support by managing and maintaining the office and lending support to the supervisors, including compiling monthly CMS office day duty calendar, and completing typing assignments accurately, completely, and within prescribed time limits. Compose correspondence to include but not limited to court memos, emails, and appointment letters. Coordinates the initial Orientation process for new supervision clients by contacting families, coordinating initial intake meetings, making six-part folders, and gathering pertinent documents. Review and screen telephone communications for CMS and CMS Supervisor.

Intake 
Receive referrals from the Howard County Police Department review ASSIST for prior contact with DJS, and schedule intake docket. Enter intake decisions in ASSIST, type decision letters to victims and arresting officers, copy and mail consent/enrollment to coordinators for anger management/victim awareness/community service programs; and distribute files by either filing or distributing folders to counselors. Compose correspondence when necessary to address special issues involving intake matters.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

Applicants must meet the minimum and selective qualifications to be considered. Include clear and specific information on your application regarding your qualifications. 
Candidates for this position must possess two years of experience managing an office in the criminal justice field.

DESIRED OR PREFERRED QUALIFICATIONS

The preferred candidate for this position may possess any of the following qualifications:

  • At least two years of experience working for a senior-level manager, administrator, or executive managing calendars.
  • At least one year of experience working with Microsoft Office Suite.
  • General experience with the ASSIST database.

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard on a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Please make sure that you provide sufficient information on your completed application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Candidates will remain on the certified eligible list for one (1) year. The resulting certified eligible list from this recruitment may be used to fill similar positions of the same classification in this or other State agencies.

EXAMINATION PROCESS

The assessment will involve a rating of your application based on your education, training, and/or experience as it relates to the position's requirements. Therefore, it is essential that you provide complete and accurate information on your application. Incomplete applications will not be accepted. Please report all relevant experience and education. For education obtained outside the U.S., you will be required to provide proof of equivalent American education, as determined by a Foreign Credential Evaluation Service, at the time of hire.

Please complete the supplemental questionnaire, if applicable. They will be used when rating applications. Please note that your answers on the supplemental questionnaire must correspond to the information provided on your completed application to receive credit. Missing or incomplete supplemental questionnaires may impact the overall rating of your completed application.

If you are a Veteran applying for this position, please submit your DD 214 Long Form with your completed application to receive proper credit.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY recommended. However, if you are unable to apply online, you may submit a completed paper application and supplemental questionnaire responses via email or fax to the addresses provided below. If using fax or regular mail, ensure each page includes your First and Last Name, the Recruitment Number (located at the top of the posting), and the last four digits of your SS#. Paper application materials must be received by 5:00 PM on the closing date for the recruitment. Applications received after this time, or those with incorrect forms, will not be accepted. Postmarks will not be considered.

 

Maryland Department of Juvenile Services

OHR-Recruitment & Examination Unit

217 E. Redwood Street

Baltimore, MD 21202

Attn: Jakiraman Jones, Recruitment#24-002572-0032

Fax number 410-333-4188

TTY Users: call via Maryland Relay

 

If you are having difficulty with your user account or have general questions about the online application system, please contact the Maryland Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.

Should additional information regarding this recruitment be required, please contact the Maryland Department of Juvenile Services, Recruitment and Examination Unit at djs.careers@maryland.gov. Include the Recruitment Title/Number that is located at the top of the bulletin.

As an equal-opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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