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ADMINISTRATOR I

Outreach Coordinator

Recruitment #24-002586-0090

Introduction

Introduction to Maryland’s Family and Medical Leave Insurance (FAMLI) program makes sure all workers in Maryland have paid time off for medical and family reasons. FAMLI is a social insurance system covering 2.8 million workers and 180,000 employers, delivered as a digitally native, public-facing service. We’re in the early stages of building something as big and as far-reaching as unemployment insurance or a new health department. We know that delivering services primarily through a website, over the Internet, is a new way of doing business in government. We recognize that nothing we do matters if people do not know this program exists. Over the next couple of years the Community and Stakeholder Engagement team will be working to ensure Maryland businesses and workers know about the FAMLI program and understand what it means to them. The Community and Stakeholder Engagement team are the bridge builders at FAMLI. They strengthen the organization’s links with communities and stakeholders across Maryland by listening and telling stories. They face both outwards and inwards: they tell Marylanders the story of FAMLI and build empathy by listening to and learning from the communities that FAMLI serves.
Resumes are acceptable as additional information; however, the application must be completed or it will be subject to rejection.

GRADE

16

LOCATION OF POSITION

100 S. Charles Street
Baltimore, MD 21201

Main Purpose of Job

The Outreach Coordinator is a member of the Community & Stakeholder Engagement team supporting and reporting to the Sr. Community Engagement Specialist. The main purpose of this position is to staff community and stakeholder engagement outreach efforts for the Family and Medical Leave Insurance (FAMLI) Division throughout the State of Maryland. The Outreach Coordinator will assist the Senior Community Engagement Specialist in identifying and creating meaningful opportunities for stakeholders to raise awareness, share their experiences, and provide input into the implementation of paid leave.

POSITION DUTIES

Duties of this position include but are not limited to:

● Maintain proficiency in the full scope of FAMLI’s, benefits, laws and regulations to be able to adequately educate stakeholders and answer questions.
● Identify outreach opportunities to educate stakeholders and raise general awareness of FAMLI 
● Maintain strategic partnerships to facilitate communication to stakeholders and gather feedback from stakeholders regarding FAMLI. 
● Represent FAMLI at outreach events including but not limited to conferences, health fairs, presentations, festivals, presentations and meetings throughout the state. 
● Prepare written reports and maintain records of community engagement activities including what is working, problems or concerns and where more outreach needs to happen.
● Assist with obtaining and analyzing community input on an ongoing basis. 
● Responsible for transport, set-up, and take down of materials and displays for all outreach events and meetings. 
● Assist with execution of FAMLI hosted events and meetings. 
● Serve as on-site contact for all events and engagement activities. 
● Review and fact check background materials, talking points, PowerPoint presentations, fact sheets, and other materials used for outreach and engagement activities. 
● Assist with obtaining and analyzing community input on the communications tools needed to promote FAMLI.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

  • One year experience conducting community organizing, outreach, or related community engagement activities.
  • Fluent in both Spanish and English.
  • Experience using Microsoft Word, Excel and PowerPoint.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SPECIAL REQUIREMENTS

This role may require travel to other locations for meetings and other business-related needs. Ability to travel locally 50% of the time is required. All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

This is a full-time, permanent position and eligible for full State benefits, which include:
● Flexible hours and hybrid teleworking 
● Paid holidays 12-13 per year 
● Generous paid leave package (annual, sick, personal and compensatory leave) 
● State Pension ("defined benefit" plan) ● Tax-deferred supplemental retirement savings plans (401(k) and 457) 
● Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services 
● Flexible Spending Account plans for Health Care and Daycare 
● State Employees Credit Union

FURTHER INSTRUCTIONS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION.

Completed applications, required documentation, and any required addendums may be mailed to:

Maryland Department of Labor/Office of Administration
Attn: Erika Leonard-Anderson    24-002586-0090
100 S. Charles Street 5th Floor
Baltimore, MD 21201

The MD State Application Form can be found online.

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

 



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