ADMINISTRATOR I

16

653 W. Pratt St., 

Baltimore, MD 21201

This position provides administrative and operational support to the Director, Office of Clinician Services, by coordinating the day-to-day activities of the department.

Assist EMS Training Specialists and Managers with processing certification, licensure, and renewal for ALS, BLS and EMD in a timely manner.

 

Handle phone calls from clinicians dealing with questions regarding licensing; renewal, reciprocity, reinstatement, extension, change of information, etc.

 

Oversee customer service management of the office secretaries to include; customer service training, oversight and create a weekly and monthly compliance report, complaint log and data for the Director.

 

Oversee KACE tickets and create a weekly and monthly QA/QI report to include compliance rating Report for all OCS team members for the Director.

 

Schedule and administer in house examinations and assist with off-site examination administration at regional offices.

 

Compile ALS, BLS and EMD Data for the Director and MIEMSS leadership.

 

Assist in the tracking and administration of the ALS and EMD grant programs.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

Preference will be given to applicants who possess the following preferred qualifications. Please include clear and specific information on your application regarding these qualifications:

 

·        - Two Years of professional experience working with federal or state grants

·        - Two years of professional experience using Microsoft Excel functions or formulas in spreadsheets

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

 

 

 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

As an employee of the State of Maryland, you will have access to outstanding benefits, including health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:  

STATE OF MARYLAND BENEFITS 

•           Personal Leave- new State employees are awarded six (6) personal days annually (prorated based on start date). 

•           Annual Leave – ten (10) days of accumulated annual leave per year.

•           Sick Leave – fifteen (15) days of accumulated sick leave per year.

•           Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

•           Holidays – State employees also celebrate at least twelve (12) holidays per year.

•           Pension – State employees earn credits towards a retirement pension.

•           Positions may be eligible for telework.

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.