EMS Data Analysis Program Manager

17

653 W. Pratt St., Baltimore, MD 21201

This position serves as the EMS Data Analyst Program Manager for MIEMSS reporting to the Director of Data Analysis and Information Management. This is a hands-on position providing experience and expertise in statistical data analysis in a quality management approach for the identification and improvement of key Emergency Medical Services (EMS) processes. In this position, the Data Analyst will work closely with agency program directors, staff, and stakeholders to analyze EMS and public health data, develop performance measures, lead or assist with study design, collection and statistical analysis of data, and interpretation and dissemination of results, troubleshoot legacy data analysis software applications and databases, participate in EMS policy and evidence-based guideline development, and train and mentor agency staff in report writing and development. The ideal candidate will have a good understanding of security and confidentiality requirements when working with PHI and PII. The EMS Data Analyst is responsible for providing analytical capability for databases managed by MIEMSS and ancillary databases procures for MIEMSS. The job involves developing SQL queries, writing SAS programs, developing SQL server Analysis Services (SSAS) reports, and utilizing data visualization tools such as Excel to create Pivot Tables and Graphs. The roles also requires the production of descriptive findings, which often include details of the methodology and the conclusion/recommendations based on those programmatic results. Also, to assist in performing application requirement analysis, identifying and documenting business needs and constraints, designing systems and/or reports that meet those needs; and performing various data integration tasks using tools such as SQL Server Integration Services (SSIS). This position is pivotal in enhancing the efficiency, effectiveness, and quality of emergency medical services across the state. The EMS Data Analysis will manage, analyze, and interpret data to support decision-making optimize resource allocation, and improve patient outcomes. Essential Functions: -Provide statistical and data analytics capability to the agency -Develop SQL queries and write SAS programs to the extract, manipulate, and analyze data from various sources, including authoring descriptive findings, methodology details, and programmatic results. This requires a strong understanding of data warehousing concepts and the ability to work with large, complex datasets. -Utilize data analysis and visualization tools (e.g., SQL, Excel, Tableau, Power BI, SSAS) effectively -Develop dashboards and data visualizations to present complex information in an easily understandable user-friendly format -Integrate and consolidate data from disparate sources to create comprehensive datasets for analysis -Assist in performing application requirement analysis, identifying and documenting business needs and constraints, designing systems and/or reports that meet those needs; and performing various data integration tasks using SQL Server Integration Services (SSIS). -Develop and monitor key performance indicators (KPIs) to assess the efficiency and effectiveness of EMS services. -Engage with stakeholders to understand their data requirements and provide actionable insights -Develop automated processes for data collection, reporting, and analysis to increase efficiency and reduce manual errors -Support strategic planning and policy development with data-driven insights and recommendations.

Analyze Emergency Medical Services and Public Health Data - Programmatically access agency EMS related databases including, but not limited to, all prehospital response sources (MAIS, cMAIS, eMAIS and eMEDS; hospital care sources (Maryland Trauma Registry, HSCRC, CHATS); agency management sources (Provider Licensure, Helicopter CAD and Utilization) for the purposes of continuous quality control monitoring and implementation of quality improvement initiatives. 

Develop Performance Measures - Identify measures to determine the effectiveness, efficiency, quality and timeliness for the Maryland EMS system. 

Support EMS Policy Development and Evidence-Based Guidelines for EMS Care - Participate in the development of EMS policy and evidenced-based guidelines for MIEMSS by providing insight developed from analyzing agency data or by helping design reports in support of policy development. 

Develop EMS System Information for Senior Agency Leadership - Provide custom analysis and reports for agency leadership, including Executive Director, the Deputy Director, the State Medical Director, Aero-Medical Director, that are often ad hoc and urgent and in response to inquiries from the Governor's office, the state legislature, hospital programs, jurisdictional and commercial EMS Operating Programs (EMSOPs), and other key stakeholders. Reports are also required to support presentations made by agency leadership. 

Lead or assist with study design, collection and statistical analysis of data, and interpretation and dissemination of results - Develop complex reports for EMS initiatives such as ST Elevation Myocardial Infarction (STEMI), 

Cardiac Arrest, Stroke, and Managing For Results. 

Other responsibilities and duties: 

• Publish Reports in Peer Review Journals - Publish the results of reporting/analysis efforts in professional journals, such as The Journal of the American Medical Association and the New England Journal of Medicine. 

• Internal and External Committee Membership - Participate as a member or lead on internal and external committees on behalf of the MIEMSS. 

• Support Data Analysis Efforts of the Jurisdictional EMSOPs. 

• Support Educational Outreach Programs - Support efforts of agency staff by supplying data necessary to develop outreach programs for, but not limited to, EMS for Children (EMS-C) and Educational Support Services. 

• Collaborate with Allied Agencies - Work with the National Study Center for Trauma and EMS, Department of Health and Mental Hygiene, Maryland Highway Safety Office, Maryland Traffic Records Coordinating Committee, Maryland State Police Fatal Accident Reporting System, external research approved by the MIEMSS Data Access Committee, and others. 

• Develop dashboards and data visualizations to present complex information in an easily understandable user-friendly format. 

• Integrate and consolidate data from disparate sources to create comprehensive datasets for analysis. 

• Support strategic planning and policy development with data-driven insights and recommendations.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

Preferred Qualifications:

Employees in this classification may be assigned duties which require the operation of a motor vehicle.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

As an employee of the State of Maryland, you will have access to outstanding benefits, including health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:  

STATE OF MARYLAND BENEFITS 

•           Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date). 

•           Annual Leave – ten (10) days of accumulated annual leave per year.

•           Sick Leave – fifteen (15) days of accumulated sick leave per year.

•           Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

•           Holidays – State employees also celebrate at least twelve (12) holiday per year.

•           Pension – State employees earn credits towards a retirement pension.

•           Positions may be eligible for telework.

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.