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ADMINISTRATOR III

Supervisor, Disability Team

Recruitment #24-002588-0086

Introduction

The Maryland State Retirement Agency is the administrator of the Maryland State Retirement and Pension System (System). The System is a defined benefit retirement system covering governmental employees within the State of Maryland. The System is composed of twelve (12) separate retirement and pension systems with over 50 different rule sets. The System has over 397,000 participants (customers), including 192,000 members who are actively employed and participating in the System, 165,000 payees who receive a monthly payment from the System, and 40,000 vested members who are no longer actively employed but have earned a benefit that will become payable at a future date.

The agency is seeking to fill an Administrator III position in the Special Projects Unit.

During the probationary period, this position will work 100% at the office of the Maryland State Retirement Agency. After the probationary/training period, and at the discretion of the Unit Director, this position may be eligible to telework one day per week.

GRADE

18

LOCATION OF POSITION

120 E. Baltimore Street
Baltimore, MD 21202

POSITION DUTIES

This position manages and controls the Disability Team within the Special Projects Unit. The Disability Team is responsible for preparing and processing all disability claims submitted by our members. The Disability Team is responsible for determining eligibility for benefits in accordance with retirement law, regulations and procedures. The Team is responsible for timely and accurately processing of applications, scheduling Independent Medical Evaluations (IME), working with doctors on the medical board and finalizing disability claims. In addition, the team is responsible for external and internal communications with members and employers.

The successful candidate will have strong analytical and research skills, excellent problem solving and decision-making skills, as well as superior time management and organization skills. The successful candidate must be a good communicator, both verbally and in writing. 

Job Duties include but are not limited to: 

• Directs the workflow of the daily operations of the team in order set goals and to meet deadlines 
• Supervises the work of subordinate staff, which includes professional and administrative staff 
• Coordinates leave and staff coverage of the team 
• Attends Medical Board meetings weekly 
• Completes other related duties

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

• A bachelor's degree with a concentration in business administration. 
• Proficient in using Microsoft Excel at the intermediate/advanced level (e.g. using pivot tables, linking worksheets, developing formulas, etc.). 
• At least two years of experience as a supervisor. 
• At least two years of experience in customer service.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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