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DJS PROGRAM SPECIALIST

Quality Assurance Specialist (Repost)

Recruitment #24-002598-0001

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Introduction

THIS IS A REPOST. PREVIOUS APPLICANTS NEED NOT REAPPLY.

GRADE

ASTD17

LOCATION OF POSITION

DJS- OIG Licenses and Monitoring Unit
217 E Redwood Street 
Baltimore, MD 21202

Main Purpose of Job

This position is critical to assisting the Department of Juvenile Services (DJS) – OIG/ Licensing and Monitoring Unit (L&M) by monitoring the quality and sufficiency of services that are provided to DJS youth; and assist to ensure the health, safety and well-being of youth in care. The QA Specialist shall monitor to ensure that DJS licensed and/or certified programs, contracted and per-diem private provider programs, out-of-state residential programs and non-residential community based programs operate in compliance with applicable federal and state laws, statutes and regulations, and applicable DJS Policies and Procedures.

This position offers a hybrid teleworking schedule.

POSITION DUTIES

· Conduct licensing, monitoring and/or certification of DJS licensed and/or certified programs, contracted and per-diem private provider programs, out-of-state residential programs and non-residential community based programs to ensure compliance with standards required by statute, regulation, policy, administrative directive and best practices to ensure the health, safety and well-being of youth in care.

· Prepare reports for StateStat data and analysis; licensed, monitored and/or certified programs in a clear and concise manner, comprehensive, accurate files, supported by sufficient, relevant and competent evidence that may include, but not limited to research data, facility inspections, interviews with youth and staff, program policies, licensing and certification standards and other supporting and relevant documentation.

· Conduct weekly review and analysis of incident report data for private instate and out-of-state programs. Coordinate and collaborate with the L&M Data Coordinator to conduct follow-up with private programs and licensing agencies on trends related to increases in incidents. Support the Director of Licensing and Monitoring with special request from Executive staff. 

· Databases and Shared Drives Input findings of licensing, monitoring and/or certification in the L&M Database to ensure database is updated on at least a monthly basis. Review Incident Reporting Database of assigned programs to identify trends and to assess indicators of risk to the health, safety and well-being of youth in care. Maintain the update of Licensing and Monitoring Directories/Provider Contacts, Schedules on shared drive and other relevant files and folders.

MINIMUM QUALIFICATIONS

Education: A Bachelor’s degree in the social or behavioral sciences or criminal justice from an accredited four year college or university.

Experience: Three years of experience providing case management or resource specialist services to emotionally or socially maladjusted, delinquent, victimized or exceptional juveniles in a community or residential setting.

Notes:

1. Candidates may substitute possession of an Associate of Arts degree in the social or behavioral sciences from an accredited college or university and two years of experience providing direct services to children in a community or residential setting for the required education.

2. Candidates may substitute possession of a Master’s degree in the social or behavioral sciences from an accredited college or university for one year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Correctional Institution Administration classifications or Correctional Institution Administration specialty codes in the Miscellaneous Occupations field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications. 

1. Candidates who have at least two years of work experience researching, compiling, and analyzing data are highly desirable.  

2. At least one year of work experience of compliance monitoring and reporting in the areas of Program Management, Case Management and/or Detention or Committed Facility Mgmt. or Residential setting.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties may be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

Candidates must be willing to travel in and out-of-state to perform job duties. The travel may include overnight stay.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. For education obtained outside of the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation will be required prior to hire. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

EXAMINATION PROCESS

The assessment will be a rating of your application based on your education, training, and experience as it relates to the requirements of the position. Therefore, it is essential that you provide complete and accurate educational and employment information on your application. Please report all related experience and education. Please make sure that you provide sufficient information on your application to show how you meet the qualifications for this recruitment.

For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. 

This list will be used by DJS hiring agency to select employees.    

Please complete the supplemental questionnaire, if applicable. They will be used when rating applications. 

Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit. Missing supplemental questionnaires may affect application ratings.   

If you are a Veteran applying for this position, please submit your DD 214 Long Form with your application to receive proper credit.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is strongly urged.  However, if you are unable to apply on line you may mail a paper application to the address below or fax a paper application to the fax number below.  If you choose to fax or use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin and the last 4 digits of your SS#.  The paper application must be received by 5 pm, close of business, on the closing date for this recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted:

Maryland Department of Juvenile Services
OHR-Recruitment & Examination Unit
217 E Redwood Street
Baltimore, MD 21202
Attn: Nicole Jones
Fax number 410-333-4188
TTY Users: call via Maryland Relay 

Should additional information regarding this recruitment be required, please contact DJS Office of Human Resources at djs.careers@maryland.gov. Include the Recruitment Title/Number that is located at the top of the bulletin. 

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.    

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.

Bilingual applicants are welcome to apply for all recruitments.

The resulting Certified Eligible List for this recruitment may be used for similar positions in this or other State agencies.

 



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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