POLICE COMMUNICATIONS OPERATOR I

29 St. John’s Street

Annapolis, MD  21401

Police Communications Operators will provide the full performance level of police communications work within the Department of General Services-MD Capitol Police (DGS-MCP). This will be accomplished by operating the Computer Assisted Dispatch/Records Management System (CAD/RMS) and multi-channel police radio equipment.

This is an emergency essential classification subject to emergency release procedures. Employees in this classification must be willing and available for duty at such hours, day or night and are required to remain or report for duty at such hours as needed to maintain the continuous operation of this agency. If you are the selected candidate for this position, you will be required to complete a pre-employment physical, which will assess your ability to safely perform the essential functions of this position.

Duties for this position include but are not limited to:

- Receive and transmit information via multi-channel radio; information must be recorded accurately within the CAD/RMS.

- Receive, direct and handle all telephone communications coming into the Police Communications Center; information must be recorded accurately within the CAD/RMS.

- Monitor security cameras for criminal or suspicious activity and dispatch appropriate personnel.

- Monitor intrusion alarms, fire alarms, parking lot access control, and respond appropriately.

- Operate NCIC/MILES terminal and provide requested information in a timely manner. 

- Responsible for maintaining shift reports, NCIC, MILES log and other paperwork required.

- Any duty or responsibility required to allow DGS-MCP the ability to fulfil its overall mission.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: None.

Note: Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Operations Specialist classifications or Signal Corps, Cyberspace Support, or Communications specialty codes in the communications field of work on a year-for-year basis for the required experience.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

- Knowledge and use of multi-channel radios

- A degree from an accredited university in relevant field of study

1. Applicants for this classification may be subject to an extensive background investigation prior to appointment.

2. Employees in this classification will be required to provide the employing agency with a telephone number where they can be reached.

It is important that you provide complete and accurate information on your application.  Please include all experience and education that is related to this position.  All information concerning your qualifications must be submitted by the closing date; information submitted after the closing date will not be considered. Credit is given for relevant part-time, temporary or volunteer experience based on the number of hours worked per week; you must include the time spent on such activities on your application.

Note that for any position requiring a college degree or college credit, you will be required to submit a college transcript prior to being offered a position.  You may submit your transcript as part of the application process.

The examination for this position will consist of a rating of your education, training and experience related to the requirements of the position.  Successful candidates will be placed on the employment eligibility list categorized as BEST QUALIFIED, BETTER QUALIFIED, or QUALIFIED.  The eligibility list will be valid for one year and may be extended.  The list will be used by the hiring authority to select employees for interviews.  Eligible lists may be used to fill future vacancies of the same classification.

Please note, selected candidates may be required to complete and successfully pass a State and Federal fingerprint background check prior to being hired.

You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.

The State of Maryland offers a generous benefits package that includes:

- Tuition reimbursement for those who qualify

- Flexible work schedules and telework opportunities for many positions

- Free mass transit in Baltimore & Annapolis

- Generous paid leave that increases with years of service

- Paid holidays

- Health coverage with low out-of-pocket costs

- Employee & employer contributory pension plan 

Click on the link below for more information.

STATE OF MARYLAND BENEFITS

Contact tammy.vehstedt@maryland.gov or call 410-767-4986 with questions about this recruitment.  The on-line application process is STRONGLY preferred. Apply online at www.dgs.maryland.gov – click on Employment on the left side of the screen. If you are unable to submit your application online, please send your paper application to: Human Resources, Dept. of General Services, 301 W. Preston St., Suite 1311, Baltimore, MD  21201 by the closing date and time. TTY Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.