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SCHOOL-BASED WELLNESS CENTER CASE MANAGER

COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES II, HEALTH SERVICES

Recruitment #24-002818-0010

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Introduction

GRADE

14

LOCATION OF POSITION

Howard County Health Department
8930 Stanford Blvd.
Columbia, MD 21045 

POSITION DUTIES

The School-Based Wellness Center (SBWC) Case Manager provides coordination services to students and their families enrolled in a School-Based Wellness Center who require additional services outside of the SBWC. The Case Manager will review provider recommendations, student/parent needs/requests and provide information on applicable resources, facilitate referrals to care including all follow up needs, community support programs and services, and other social determinants of health programs for students and families. This position will create and maintain a local resource directory for providers who have uninsured specialty care. Will work with the HCHD ACCU and CareApp to get students insured when possible and refer to community resources as needed.

Day shift with evenings and weekends as needed for special events. Eligible for hybrid telework schedule.

60% Facilitate linkages to care and services recommended by the SBWC Provider.  Receive information from SBWC provider and contact families to determine needs and recommend applicable resources.  Facilitate warm hand off to points-of-contact at referred resources. Determine barriers to care and create plan to alleviate barriers.  Develop and maintain resources For children and families with health challenges.

15% Assist with program administrative duties and special projects as assigned. Work with the SBWC staff to ensure day to day operations of the SBWC program. 

10% Conduct outreach with schools and families including attending school activities, association meetings, and clinic events.  Provide community education on SBWC and health department programs as requested, 

10% Act as Liaison with Outside Providers – develops professional relationships with clinical and non-clinical support providers; works to alleviate burden on students/families and providers by ensuring warm hand offs and assisting with follow up needs; serves as a liaison for outside providers to connect students/families to community resources.

5% Other duties as assigned – Participates in professional education and training for roles and responsibilities of work assignments; Participates in emergency preparedness drills or actual events.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.

Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health-related field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Desired qualifications:
  • Experience with collaborating effectively with individuals from diverse backgrounds, demonstrating professionalism and maintaining composure in potentially stressful situations
  • Bilingual in Spanish
  • Experience with working independently with minimal supervision, demonstrating strong self-motivation and effective time management skills
  • Experience with case management (e.g. ability to follow up on appointments and referrals)
  • Excellent organizational skills, with a proven ability to manage multiple tasks and projects efficiently
  • Excellent verbal and written communication skills

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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