DME Program Services Coordinator

The Maryland Department of Aging helps establish Maryland as an attractive location for all older adults through vibrant communities and supportive services that offer the opportunity to live healthy and meaningful lives. Through action, investment, leadership, and reform, the Department will create a society in which all older Marylanders can lead lives that are healthy, financially secure, socially connected, and purposeful throughout their full lifespan.

***This recruitment is limited to MD Dept of Aging employees only***

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MD Dept. of Aging

The Durable Medical Equipment (DME) Program Services Coordinator is responsible for coordinating DME distribution by selecting appropriate DME to meet clients’ needs, coordinate satellite site and main site operations and scheduling, coordinate DME collections, assist with improvement of program services and expansion, records retention management, and perform data collection and analysis of program distribution and collections. This includes assisting the Director with oversight of the DME main site, satellite locations, and program operations.

Program Coordination

Act as Program Services Coordinator for the Durable Medical Equipment (DME) Reuse Program warehouse, providing assistance to the DME Program Director and ensuring the DME warehouse provides a welcoming environment for visitors and clients.

 

Assist clients by answering questions, providing guidance for drop-off of donated items, assisting with the DME application process, and coordination of DME pickup at the warehouse or satellite distribution site.

 

Review all incoming request forms to ensure completeness and confirm eligibility.

 

Determine and select the appropriate equipment for clients with assistance from the Program Director and Mobility Equipment Specialist.

 

Perform final equipment check, prepare equipment for distribution, complete site rosters, and coordinate with satellite sites for each visit.

 

Troubleshoot complex DME cases and provide DME distribution assistance by performing fitting, demonstration, and training of participants receiving DME.

 

Stakeholder Liaison

Serve as liaison to existing satellite site partners to maintain relationships, coordinate donation and distribution between the warehouse, satellite sites, and donor institutions, including planning pickup times, donor drives, and other special events.

 

Maintain contact and collaborations with non-profit organizations, government agencies, and program partners.

 

Outreach and Marketing

Implement and maintain program promotion and marketing through events, print, and electronic material. Respond to questions from other agencies and the public.  Represent the DME Program as a liaison with stakeholders, officials, and other agencies concerning program activities.

 

Provide DME main site tours to program partners and stakeholders.

 

Records Retention and Data Analysis

Oversight of records retention management of the DME program, including upkeep and filing of client records and inventory management.

 

Perform analyses of data and generate reports with respect to both DME distribution, collection, and inventory to analyze and improve program services.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for one year of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

Preference will be given to candidates who have the following skillsets/experience:

Experience working with people with disabilities.

 

Working knowledge of different types of durable medical equipment.

 

***This recruitment is limited to MD Dept of Aging employees only***

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.