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ADMINISTRATIVE OFFICER II (DPSCS EMPLOYEES ONLY)

Victim Service Coordinator

Recruitment #24-003235-0061

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Introduction

 
"Together, we are building a stronger Maryland."

-  Governor Wes Moore

Do you want to join a dynamic, innovative team? Join one of the State of Maryland’s largest agencies, the Maryland Department of Public Safety and Correctional Services (DPSCS)! When you work at DPSCS, it’s an opportunity to support and impact our large workforce, help ensure the public safety of Maryland’s residents and change the lives of returning citizens.

Visit our website to learn more about the work we do https://dpscs.maryland.gov/

GRADE

14

LOCATION OF POSITION

Maryland Parole Commission
6776 Reisterstown Road
Baltimore, MD 21215

POSITION DUTIES

The position is responsible for ensuring that the Commission complies with its statutory obligation to notify victims of crimes and interested parties of the parole status of an offender and ensuring that they are fully apprised of their legal rights in the parole process.  The incumbent must be able to represent the agency at various victim related functions and/or meetings throughout the State of Maryland.

Administrative Duties
Formulates and establishes policies and procedures to enable unit to achieve statutory requirements
Confers with Chairperson, Administrators, and Administrative Officers to exchange information and to develop new unit strategies

Victim Confirmation
Requests and reviews state versions, pre-sentence investigations, and/or any other court related documentation to ensure proper identification of victims and/or interested parties
Contacts victim witness coordinators, state attorney staff, and social service agencies to determine victim identity, the designated family representative, or the mailing address of the victim or designated family representative

Victim Notification
Responds to all inquiries from victims and interested parties regarding an offender’s status and eligibility for parole
Advises crime victims, their designees, attorneys, judges, legislators, victim rights groups, and the general public of the parole eligibility and status of specific offenders as well as general information on victims’ rights

Interagency Coordination
Notifies incarcerated individuals and institutional staff when an open parole hearing is scheduled
Coordinates with the DPSCS Corrections, Community Supervision (CS), and the Criminal Injuries Compensation Board in all matters relative to providing services to victims of crime
Serves as the agency liaison with Victim/Witness Programs throughout the state
Confers with program administrators, various committees and boards with respect to victim rights

Scheduling of Hearings
Ensures that all cases involving victim notification have been properly scheduled
Utilizes the Criminal Justice, Judicial, Victim, and Parole Commission Information System to verify an offender’s parole eligibility
Coordinates open parole hearings with Institutional Parole Associates (IPA’s) to ensure offender has been notified
Provides the Maryland Register with the established dates for the open parole hearings
Provides schedule list for entry on the Parole Commission web site by the DPSCS Webmaster

Pre-hearing preparation
Reviews case file to ensure all letters, victim impact statements, applications and authorization letters are in the file
Prepares attendee rosters by identifying all approved for admission to an open parole hearing and provides information to institutional personnel to ensure offender accessibility

Other Duties
Assists with developing new programs to facilitate victim notification
Coordinates unit activities with other governmental agencies and independent victims’ rights groups
Trains new staff when necessary
Maintains monthly, quarterly, and annual workload data on victim cases
Provides assistance with Victim Rights Week activities in conjunction with the Office of the Secretary

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying. 

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for one year of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications. 

1. Experience with Offenders Case Management System (OCMS)
2. Two years' experience supervising employees and approving time in Workday
3. Experience with customer service

LIMITATIONS ON SELECTION

Must be a current employee of Department of Public Safety and Correctional Services (DPSCS)

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.


CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS

  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
  • Annual Leave - ten (10) days of accumulated annual leave per year
  • Sick Leave - fifteen (15) days of accumulated sick leave per year 
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child 
  • Holidays - State employees also celebrate at least twelve (12) holidays per year

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to hr.recruitmentuser@maryland.gov or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to hr.recruitmentuser@maryland.gov referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.

Brittney Liles

Brittney.Liles1@maryland.gov

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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