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Trainer (REVENUE ADMINISTRATOR III)

Compliance Division

Recruitment #24-003458-0002

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Introduction

THIS RECRUITMENT IS LIMITED TO CURRENT TEMPORARY, CONTRACTUAL AND PERMANENT EMPLOYEES OF THE COMPTROLLER OF MARYLAND 

This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.

GRADE

0017

LOCATION OF POSITION

Baltimore, Maryland

POSITION DUTIES

The Individual Tax Collection Unit is looking for a trainer to join our team. The incumbent in this position will develop and implement the training of newly hired Revenue Examiners in areas of income tax, auditing and customer service. In addition, training for current Revenue Examiners will be provided when needed. Responsibilities: Develop and implement training materials to conduct virtual and/or in person training sessions on tax preparation, automated/manual audit programs, the utilization of the all of the unit's web based resources and customer service. Assist with call center quality assurance and provide additional training. Monitor the progress of the trainees to identify specific strengths and weaknesses. The incumbent for this position will also provide supervisory assistance.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of professional work experience in auditing, accounting, tax law, general management, or customer service. One year of this professional work experience must have involved supervising revenue administrators, accountants, or auditors, or providing legal advice requiring the interpretation of tax laws in the capacity of a tax professional, or having been in a responsible administrative or management capacity. 

NOTES:

  1. Candidates may substitute the possession of an associates degree for two years of the required experience in auditing, accounting, tax law, general management, or customer service.
  2. Candidates may substitute the possession of a bachelor’s degree from an accredited college or university for four years of auditing, accounting, general management, and customer service experience. Candidates may substitute 30 college credits from an accredited college or university for one year of the required experience up to three years of experience in auditing, accounting, tax law, general management, or customer service.
  3. Candidates may substitute graduate education in an academic field related to the required experience from an accredited college or university for the required experience. 
  4. Candidates may substitute the possession of a Certified Public Accountant (CPA) License for six years of the required experience.
  5. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a non-commissioned officer in accounting and budget classification or accounting and budget specialty codes in the tax examining field of work on a year-for-year basis for the required experience.
** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.

DESIRED OR PREFERRED QUALIFICATIONS

  • Knowledge of SMART system

LIMITATIONS ON SELECTION

  • Open to current Comptroller of Maryland employees only.

SELECTION PROCESS

Please ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Upon appointment (new hires and/or transfers) must successfully undergo fingerprinting. Disqualifying charges may include any felony; any crime of moral turpitude, e.g. embezzlement, fraud, tax evasion or bribery; any crime of identity theft or impersonation; any crime of assault or battery; and any crime relating to the use or distribution of a controlled dangerous substance other than marijuana, regardless of the age of the offense or the specifications of the position.

*Resumes will not be accepted in lieu of a completed application.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you choose email as the option to submit your application/required additional information, you must include the following information on at least one the pages you submit.

  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last four digits of your SS#
If you have questions or concerns regarding this recruitment, please email dbrown@marylandtaxes.gov at Comptroller of MD, Office of Human Resources.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or  Application.Help@maryland.gov.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

Please contact Stanley Harris at sharris@marylandtaxes.gov if you need reasonable accommodations.


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