Introduction
This is a Position Specific recruitment for Baltimore City Assessments & Taxation Offices only. The resulting eligible list will be used to fill the above locations only.
GRADE
15
LOCATION OF POSITION
State Department Of Assessments and Taxation
Real Property
Baltimore City Assessments Office
6 St. Paul Street
Baltimore, MD 21202
Main Purpose of Job
An Assessments Office Manager Assistant is the supervisory level of work assisting in the oversight of the administrative and clerical operation for all phases of the assessments records process in a local office of the Department of Assessments and Taxation. Employees in this classification supervise clerical staff.
POSITION DUTIES
Responsible for assisting the Assessments Office Manager in all clerical operations within the County Assessment Office which includes the following:
Interacts with the public, both in person and by phone to respond to technical issues related to the assessment process, property values and/or general office procedures.
Delegate duties to subordinate employees and monitors workflow to insure the timely and accurate completion of office assignments.
Trains and instructs subordinate staff on the job duties and office procedures to follow, to ensure compliance with departmental procedures and state regulations.
Evaluates subordinate employees to assess work quality by regularly monitoring work performance.
Assists the Supervisor of Assessments in the development and implementation of clerical office policy and procedures to improve clerical office operations.
Trains and instructs subordinate staff on the job duties and office procedures to follow, to ensure compliance with departmental procedures and state regulations. Performs other duties as assigned.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Five years of clerical or technical experience in processing property assessment records and forms.
Notes:
1. Candidates may substitute additional experience performing general clerical duties on a year-for-year basis for up to two years of the required education.
2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in financial administration and program classification or financial administration and program specialty codes in the accounting and budget field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications:
Knowledge of policies and practice used in Maryland State Department of Assessments & Taxation.
Two years of supervisory experience in management which includes hiring, discipline, performance evaluations, etc.
Three years of clerical and technical experience processing assessments records and forms using QuickBooks, Excel, Google Office Suite teleworking and virtual office technologies (internet-based remote call handling, Training, video meetings, instant messaging, and virtual communication tools.)
LIMITATIONS ON SELECTION
Must be willing to work at the Baltimore City Assessments Office.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
NOT APPLICABLE.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
STATE OF MARYLAND BENEFITS
Health Benefits: Medical, Prescription, Dental, Vision Coverage, & Life Insurance
1. Personal - 6 days per year (prorated based on start date)
2. Annual - 10 days per year (increases every 5 years)
3. Sick - 15 days per year
4. Parental Leave - up to 60 days per birth or adoption
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to: Department of Assessments and Taxation, Human Resources Examination Services Unit, 700 East Pratt Street. Suite 2300, Baltimore, Maryland 21202.
Or, email annethea.hudnell1@maryland.gov: Voice 410-767-5898.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.
Do not submit unsolicited documentation.
TTY Users: call via Maryland Relay Services 1-800-735-2258.
As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply.
We thank our Veterans for their service to our country and encourage them to apply.
