MSP Emergency Dispatcher Supv
Recruitment #24-003788-0002
Department | MSP - Field Operations Bureau |
---|---|
Date Opened | 7/25/2024 11:38:00 AM |
Filing Deadline | 8/8/2024 11:59:00 PM |
Salary | $69,323.00 - $112,044.00/year |
Employment Type |
Full-Time
|
HR Analyst | Tiffany Hazel |
Work Location |
Talbot
Worcester |
Introduction
This is an internal recruitment limited to
current permanent, contractual and temporary Maryland State Police (MSP)
employees.
It
is important that all experience be fully documented. Failure to ANSWER ALL
SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to
be rejected.
PLEASE FILL OUT THE APPLICATION
COMPLETELY.
➢ The application is part
of the examination process. Your answers will determine your eligibility
to participate in the next phase of the selection process.
➢ Clearly describe your
qualifications in detail. Credit cannot be given for education, training,
experience, knowledge, skills, and abilities that you fail to indicate.
➢ Do not leave any answer
spaces blank; if a question does not apply, write "N/A".
➢ Although you may attach a
resume to further describe your qualification, it does not substitute for
completing the application form. An incomplete application form may result in
disqualification. Do NOT write "see resume" in your work history or
responses to supplemental questions.
➢ Failure to comply with
these instructions may result in disqualification.
➢ Read the Job Announcement
carefully for specific filing instructions, supplemental questions, and final
filing dates.
GRADE
LOCATION OF POSITION
There is one (1) position located at each barrack listed below:
Maryland State Police
Berlin Barrack
9758 Ocean Gateway
Berlin, MD 21811 (Worcester County)
Maryland State Police
Easton Barrack
7053 Ocean Gateway
Easton, MD 21601 (Talbot County)
Main Purpose of Job
POSITION DUTIES
Duties include but are not limited to:
- Provide initial training to new entry level Maryland State Police (MSP) Emergency Dispatcher Trainees, I,II, & III, and continuous education training to experienced full-performance MSPEDs who are responsible for monitoring and communicating with MSP and other public safety personnel via two-way multi-channel radios and maintaining required documentation of same;
- Knowledge and experience of the Computer-Aided-Dispatch (CAD) system for ensuring that all pertinent information is being gathered and entered correctly into the Emergency Police Dispatch (EPD) program and dispatched under appropriate protocol. Will also include assurance and compliance management of the Quality Assurance (Proqa) program;
- Review all METERS/NCIC validation entries to ensure accuracy, completeness, timeliness and compliance affiliations;
- Prepare and maintain work and leave schedules for MSPEDs;
- Maintain related filing system in the Communications Centers;
- Review Detainer/Open warrant files monthly to ensure wanted persons remain incarcerated;
- Performs other related duties.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Five years of experience as an Emergency Dispatcher and the successful completion of the MSP training Program and Communications Training Officer program.
SELECTIVE QUALIFICATIONS
This
is an internal recruitment limited to current permanent, contractual and
temporary Maryland State Police (MSP) employees.
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be given to applicants who possess the
following:
·
Experience providing training
to others performing law enforcement communications work
·
Supervision experience
Include clear and specific information on your application
regarding your qualification(s).
LIMITATIONS ON SELECTION
This
is an internal recruitment limited to current permanent, contractual and
temporary Maryland State Police (MSP) employees.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
1. Employees in this classification must be certified as a Communications Training Officer (CTO).
2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties may be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SPECIAL REQUIREMENTS
1. In accordance with Section 2-204(b)(6) of the Public Safety Article, candidates for position in this classification will be subject to an initial drug screening and a complete criminal background investigation to include a polygraph examination before permanent appointment can be made. A criminal conviction may be grounds for rejection of the candidate.
SELECTION PROCESS
Only candidates who meet
the minimum qualifications will be considered for this classification.
Therefore, it is essential that you provide complete and accurate information
on your application. Successful candidates will be placed on the Eligible List
categorized as BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED and remain
eligible for consideration for at least one year from the date of examination.
The list will be used by the hiring manager to select employees. The list will
be valid for one year.
EXAMINATION PROCESS
The examination will
consist of a rating of your education, training and experience related to the
requirements of the position. You may be required to complete a qualifications
supplement, or the rating may be based on your application. Report all
experience and education that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
NOTE: Currently,
applicants are limited to uploading one file. As a result, it is strongly urged
that those applying upload ALL required and additional documents (undergraduate
and graduate transcripts, resumes, etc.) as one file. If you are unable to
apply online, you may submit an application via mail. The Maryland State
Application Form can be found online.
Completed
applications, required documentation and any required addendums may be mailed
to:
Maryland State Police
Human Resources
Division
1201 Reisterstown Road
Pikesville, MD 21208
ATTN: Tiffany R. Hazel
tiffany.hazel@maryland.gov
It is the policy of
the Maryland State Police to comply with all applicable federal and state laws
prohibiting employment discrimination and to provide equal employment
opportunity to all employees and applicants for employment without regard to
age, ancestry, color, gender, identity and expression, genetic information,
marital status, mental or physical disability, national origin, race religious
affiliation, belief or opinion, sex, sexual orientation or any other protected
status.
If you have any
questions about this recruitment, please contact the Maryland State Police at
410-653-4420.
TTY Users: call via
Maryland Relay.
We thank our Veterans
for their service to our country and encourage them to apply.
As an equal
opportunity employer, Maryland is committed to recruiting, retaining, and
promoting employees who are reflective of the State’s diversity.
Bilingual applicants
are encouraged to apply.
Click on a link below to apply for this position:
Fill out the Supplemental Questionnaire and Application NOW using the Internet. | Apply Online |
View and print the Supplemental Questionnaire. | This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. |
Apply via Paper Application. | You may also download and complete the Paper Application here. |