LAN Administrator

The main focus of this position is Management of Information Technology Systems. This position analyzes agency automated systems and training needs based on consultations with management and line staff, designs structure of network and standalone microcomputer systems, provides training on use of hardware and software and troubleshoots automated systems problems. This position requires the use of judgement and excellent communication skills.

• Consult with management and line staff to analyze local intra-agency microcomputer needs; assess existing hardware and software; design structure of network and standalone computer systems and network automation installations or adapt proprietary software to meet identified needs and complement mainframe systems; write and assemble technical and user documentation; and monitor system performance and propose and implement enhancements as needed.

• Work to troubleshoot and resolve all automation problems within 24 hours.

• Assist with implementation and continuing operation of mainframe systems; act as a liaison between agency administrative staff and central office technical personnel responsible for these systems.                                                                                   
• Handle all telecommunications for the agency, to include phone bill verification for cell phones, repairs and replacement of equipment; act as primary contact for internal telephone systems; maintain and update employee phone accounts and stations; act as liaison between Verizon DHS/OTHS Voice Com, NEC technicians and staff for repair and replacement; verify phone bills and accounts; and act as primary contact for agency copier and fax machine equipment and  Keyscan security access system.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

EXPERIENCE: Two years and six months of experience, one year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks and an additional eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software.

NOTES:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the additional eighteen months of the required experience.

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the additional eighteen months of the required experience.

3. Candidates may substitute experience in one of the following areas on a year-for-year basis for graduation from an accredited a high school or possession of a high school equivalency certificate: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

4. Candidates may substitute the possession of a Bachelor's degree in computer information technology, management information systems, or other information technology related field, including course work in local or wide area computer networks, from an accredited college or university and one year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks for the required experience.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. 

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. 

It is important that you provide complete and accurate information on your application. 

Please report all experience and education that is related to this position.