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IT PROGRAM MANAGER

IT SYSTEMS TECHNICAL SPECIALIST

Recruitment #24-004488-0007

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Introduction


OUR MISSION

The Maryland Workers' Compensation Commission seeks to secure the equitable and timely administration of the provisions of the Maryland Workers' Compensation law on behalf of its customer, the injured workers, and their employers, by providing an efficient forum for the resolution of individual claims.

OUR VISION

The Workers' Compensation Commission envisions a state wherein injured workers and employers are empowered to create an equitable partnership to facilitate prompt and fair resolution of workers' compensation matters.

ABOUT US

Together we profoundly touch the lives of so many people and have enormous responsibility to the community by fulfilling our mission of securing equitable and timely administration of the law. The Commission continues to provide services to our constituent partners at a level rarely met throughout the United States.  The professionalism, work ethic, and technological acumen manifest in our operations allows us to smoothly and effectively manage the challenges which invariably arise.  Every division within the agency plays a vital role in keeping us in the forefront nationally...

GRADE

19

LOCATION OF POSITION

Baltimore City

Main Purpose of Job

The IT Project Manager is a key member of the project team responsible for successful execution of all aspects of IT projects throughout the systems development lifecycle (SDLC) using traditional, iterative (Agile), and hybrid project methodologies. By providing project management services for a range of software development and IT infrastructure projects, the IT Project Manager facilitates enhancing and integrating refined business processes with supporting technologies to maximize operational efficiencies and service delivery effectiveness. This role requires close collaboration with cross-functional business and IT teams to link IT project initiatives to the organization's strategic goals and ensure smooth project execution. The ideal candidate will demonstrate a strong customer focus and the ability to deliver effective technological solutions that also delight customers.

POSITION DUTIES

POSITION DUTIES

·         Perform day to day activities associated with assigned projects.  Some examples include scope management, schedule management, risk management, communications management, process improvement, project execution and support.

·         Act as a liaison among IT staff, internal and external customers, partners, vendors, WCC leadership, and other members of the project team to define project scope, plan, requirements, schedule, resource needs/availability.

 ·         Facilitate execution of assigned projects according to deadlines, scope and within budget and according to established guidelines and best practices.

 ·         Coordinate the efforts of WCC project team members and third-party software, hardware, and services contractors or consultants in order to deliver projects according to plan.

·         Develop & maintain project-related documentation. Perform project status reporting, manage risks for assigned projects, conduct quality assurance testing and reviews, lead IT product demonstrations, perform end user training for assigned projects, develop and review project technical and end user documentation and training materials, lead post-implementation reviews.

MINIMUM QUALIFICATIONS

Experience: Seven years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology for four years of the required experience. 

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for four years of the required experience.

3. Candidates may substitute experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages on a year-for-year basis for a high school education.

4. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology and three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for the required experience.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

The following is a required qualification.  Candidates MUST possess the following:

Two (2) and a half (1/2) years of professional experience in analysis, planning, design, full stack development, documentation/reporting, implementation and coordination of IT projects to deliver applications for Windows and web using  Microsoft  Visual Studio, Team Foundation Server (TFS)  and .NET Framework 4+ with  C#, WPF, REST, SOAP, WebAPI, JavaScript libraries and frameworks (jQuery, AngularJS ), SQL Server 2008+, Microsoft Office Project 2010+, Microsoft Office Visio 2010+

DESIRED OR PREFERRED QUALIFICATIONS

DESIRED OR PREFERRED QUALIFICATIONS

The following are the desired qualifications:

  • Strong understanding of the system development life cycle (SDLC) under iterative (Agile) and hybrid project methodologies, PMI’s project management body of knowledge (PMBOK), development and operations integration (DevOps) or similar methodologies, frameworks, and best practices for IT project management and service delivery.

  • Experience as a project team member on IT projects that involved business process reengineering, organizational change, and transforming multiple technology components.

  • Excellent communication and presentation skills including the ability to interact effectively with various levels within the organization and experience engaging and working with vendors/partners to effectively deliver projects.

  • Experience in creating applications using Microsoft technologies.

  • Working knowledge of current information security standards and best practices, virtualization technologies, on-premises, hybrid, and cloud IT architecture designs, and legacy modernization.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number (24-004488-0007) on any documentation to ensure timely processing. Submission of a resume is strongly encouraged.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

Workers' Compensation Commission 
Attn: Personnel Division
10 E. Baltimore Street, 7th Floor
Baltimore, MD 21202

The MD State Application Form can be found online.

For more information please email wccpers@wcc.state.md.us. 

TTY Users: call via Maryland Relay

Workers' Compensation Commission is an equal opportunity employer. It is the policy of WCC that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.





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