IT SYSTEMS TECHNICAL SPECIALIST SUPERVISOR

22

Baltimore City - 6776 Reisterstown Road, Baltimore MD 21215

The main purpose of this position is to support the continuing operation of the Department of Public Safety and Correctional Services Information Technology systems, thereby maintaining and providing data, information, and communication services to DPSCS, criminal justice agencies and the public. This position engages in every aspect of network administration, network design, desktop/group policies, information security, and configuration management for the Department of Public Safety and Correctional Services. The position provides a broad range of IT support needed to update and replace existing IT systems with new technology, as well as maintain legacy systems and provide ongoing operational support. The primary responsibility is to perform in-depth analysis, and implementation of information technology products suitable for implementation in the DPSCS environment with regard to network security, and functionality, to include all devices (PCs, servers, routers, firewalls, etc.) on the network. Consults with vendors, Systems and Operations staff in evaluating problem solutions designed to facilitate efficient and secure end user use of DPSCS computing resources, includes coordinating problem reporting, recognition, research, isolation and resolution. This position manages and coordinates projects, operations, vendors and staff within the DPSCS operations business units in accordance with applicable laws, rules, regulations, policies, and procedures.

Experience: Eight years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology for four years of the required experience.

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for four years of the required experience.

3. Candidates may substitute experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by writing program code using generally accepted computer programming languages on a year-for-year basis for a high school education.

4. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology and four years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for the required experience.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Experience working as Microsoft System Center Configuration Manager

2. CompTIA A+ certification

3. Microsoft Certified Professional

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to hr.recruitmentuser@maryland.gov. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to hr.recruitmentuser@maryland.gov referencing the recruitment number in the subject line. Only additional materials that are requested will be accepted for this recruitment.

Keri Williams