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IT FUNCTIONAL ANALYST II

Revenue Administration Division

Recruitment #24-004499-0004

Introduction

OPEN TO ALL QUALIFIED APPLICANTS

 

This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.

 

GRADE

18

LOCATION OF POSITION

Annapolis, Maryland

POSITION DUTIES

Are you looking for an opportunity to join an exciting team of professionals and make a contribution to a major modernization project? The Comptroller of Maryland, Revenue Administration Division is seeking to fill an IT Functional Analyst II position in the Project Management Office.

The main purpose of this position is to assist with the coordination of system design, testing and implementation for hardware and software application upgrades; promote overall business processes optimization; develop queries using the Data Warehouse and analyzing the data; and assisting with the annual testing of the tax processing software.​Please Note: ​​Must be willing and able to work Monday through Friday 8:00 a.m. - 5:00 p.m. with a one hour lunch or 8:30 - 5:00 p.m. with a half hour lunch. May be requested to work evenings, Saturdays and State Holidays during peak periods.  This is currently a telework position during the state of emergency in Maryland and could remain so after the state of emergency is lifted.

Please Note:  Must be willing and able to work Monday through Friday 8:00 a.m. - 5:00 p.m. with a one hour lunch or 8:30 - 5:00 p.m. with a half hour lunch.  May be requested to work evenings, Saturdays and State Holidays during peak periods.

MINIMUM QUALIFICATIONS

Experience: Two years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.

NOTES:

  1. Candidates may substitute the possession of an Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and one year of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience.
  2. Candidates may substitute the possession of an Associate’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and one year and six months of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience.
  3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.
 ** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.

DESIRED OR PREFERRED QUALIFICATIONS

  • Experience analyzing and troubleshooting application problems and making recommendations for correction
  • Experience with the MS suite of products
  • Intermediate to advanced proficiency with Excel 
  • Experience in creating and using test plans for User Acceptance Testing (UAT) 
  • Experience gathering the needs of the business user and working with technical programmer analysts in the design, testing and implementation of software applications to meet those needs 
  • Good verbal and written skills and experience communicating with technical customers(programmers, business partners and supervisors) 
  • Ability to work overtime when required including before and after regular business hours and some weekends, and to work the hours specified in the interview

SELECTION PROCESS

Please ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review

of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Upon appointment (new hires and/or transfers) must successfully undergo fingerprinting. Disqualifying charges may include any felony; any crime of moral turpitude, e.g. embezzlement, fraud, tax evasion or bribery; any crime of identity theft or impersonation; any crime of assault or battery; and any crime relating to the use or distribution of a controlled dangerous substance other than marijuana, regardless of the age of the offense or the specifications of the position.

*Resumes will not be accepted in lieu of a completed application.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you choose email as the option to submit your application/required additional information, you must include the following information on at least one the pages you submit.

1. First and Last Name

2. Recruitment Number (located at the top of the bulletin)

3. The last four digits of your SS#

If you have questions or concerns regarding this recruitment, please email cfeldkamp@marylandtaxes.gov at Comptroller of MD, Office of Human Resources.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

Please contact Stanley Harris at sharris@marylandtaxes.gov if you need reasonable accommodations.




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