Introduction
This is a position specific recruitment for the Maryland Department of Natural Resources, Licensing and Registration Service. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. Future vacancies may also be filled via other recruitments. The resulting eligible list will be maintained for one year.
GRADE
18
LOCATION OF POSITION
501 W. MacPhail Rd #2, Bel Air, MD 21014
Main Purpose of Job
This skilled professional position within Licensing and Registration Service (LRS), Department of Natural Resources (DNR), is responsible for oversight of the MD Outdoors license system as it relates to the unit’s operations.
POSITION DUTIES
This skilled professional position within Licensing and Registration Service (LRS), Department of Natural Resources (DNR), is responsible for oversight of the MD Outdoors license system as it relates to the unit’s operations. Providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality as it relates to DNR’s license system.
MINIMUM QUALIFICATIONS
Experience: Two years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.
Notes:
1. Candidates may substitute the possession of an Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and one year of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience.
2. Candidates may substitute the possession of an Associate’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and one year and six months of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
- Experience implementing public facing computer software systems.
- Experience coordinating with various internal and external customers and system vendors in regard to system requirements and functionality.
- Experience developing and revising new policies and procedures.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Candidates appointed to positions in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please make sure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.
EXAMINATION PROCESS
Your application is part of the examination process. The examination will consist of a rating of your education, training, and experience related to the requirements of this position. The rating will be based on the information provided on your application. Therefore, it is important you provide all the experience and education related to this position completely and accurately.
BENEFITS
FURTHER INSTRUCTIONS
The online application is strongly preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to: Department of Natural Resources, Human Resources, 580 Taylor Avenue, C-3 Annapolis, MD 21401. The Human Resources unit is not responsible for applications sent to any other address.
Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management at
Application.Help@maryland.gov ; ATTN: Recruitment and Examination Division. Please note, standard business hours for the help desk are 8:30 a.m. to 4:00 p.m. Inquiries made after hours will be reviewed the following business day.
If you need to make adjustments to a submitted application or if you have general inquiries regarding this recruitment, please contact Adriana Parravano at
Adriana.Parravano@maryland.gov.
Please provide ample time to complete the application template. If you are having technical difficulties submitting an application on the day of the deadline, it is strongly advised that you complete the JobAps physical application template and hand deliver to DNR - HRS at 580 Taylor Avenue, Annapolis, MD 21401 before 4:30 p.m. The Maryland Department of Natural Resources cannot guarantee that late submissions, as a result of technical difficulties, will be accepted.
TTY Users: call via Maryland Relay
Candidates with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.
