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FAMILY SERVICES CASEWORKER II

STATEWIDE

Recruitment #24-004509-0001

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Introduction




 
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
 
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 


GRADE

14

LOCATION OF POSITION

STATEWIDE

We currently have opening for the following counties:

Charles County Department of Social Services
200 Kent Avenue
La  Plata MD. 20646

St. Mary's County Department of Social Services
23110 Leonard Hall Dr.
Leonardtown MD 20650

Main Purpose of Job

A Family Services Caseworker II is the full performance level of work in local departments of social services that provide direct social services to troubled individuals or families and are designed to sustain and improve the social, health, economic, behavioral and emotional functioning of customers.  Employees in this classification do not supervise other positions.

Employees in this classification receive general supervision from a Licensed Social Worker.  Employees in this classification may be required to work evenings and on weekends and may be assigned to provide on-call coverage. Work is performed in customer’s homes, schools, hospitals and other community settings. Employees may be required to deal with potentially hazardous situations.

POSITION DUTIES

Assists customers in identifying, developing and using their potential capabilities and community resources to resolve social, health, emotional, behavioral and economic problems;

Interviews customers to obtain information needed to determine eligibility for social services;

Assesses case situations to make recommendations to supervisor regarding individualized plans of service;

Provides limited counseling and crisis intervention services to customers regarding personal, economic and social problems;

Establishes and maintains personal contact with other social services agencies and community resources to facilitate the referral of individual customers;

Checks public records, such as birth records, for data and to verify information such as income, kinship and residence;

Prepares and manages case records and reports concerning information secured and services rendered;

Testifies in legal proceedings regarding family service cases;

Develops and implements a personalized training plan to maintain and upgrade knowledge and skills related to the delivery of direct services;

May testify in court as an expert witness;

May provide on-call coverage;

May participate in the investigation of suspected child or adult abuse or neglect;

May make recommendations to place children in foster and adoptive homes;

May participate in the initial investigation of fatalities that result from suspected abuse or neglect;

Performs other related duties.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education:   A Bachelor’s degree from an accredited college or university in an appropriate behavioral science, such as: child development, sociology, social work, psychology, counseling, nursing, criminology, juvenile justice, human growth and development, human services, mental health or human resources management that includes at least 30 credit hours in human services or human development.

Experience: Two years providing casework or community organizational services in a public or private social service agency.

Notes:

1. Candidates may substitute the possession of a License as a Bachelor of Social Work from the Maryland State Board of Social Work Examiners for one year of the required experience.

2. These requirements are established by the Social Services Administration by authority provided in Human Services Article, Title 4, Subtitle 301, Section (b) (1) of the Annotated Code of Maryland. The Department of Budget and Management, Office of Personnel Services and Benefits does not have the authority to accept substitutions or equivalents.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

1. Employees in this classification must complete an approved training program and pass a competency test prior to permanent appointment to positions.

2. Employees in this classification are required to meet mandatory standards for continuing education as determined by the Department of Human Services. Employees who fail to obtain the required continuing education credits shall be subject to disciplinary action including demotion, suspension and dismissal.

3. Employees in this classification may be subject to on-call duty and may be required to provide telephone numbers at where they can be reached.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: 

STATE OF MARYLAND BENEFITS

• Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date). 

• Annual Leave – ten (10) days of accumulated annual leave per year.

• Sick Leave – fifteen (15) days of accumulated sick leave per year.

• Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

• Holidays – State employees also celebrate at least twelve (12) holiday per year.

• Pension – State employees earn credits towards a retirement pension.

• Positions may be eligible for telework.

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to: Department of Human Services, Examination Services Unit, Attention: Dontia Walker, 25 S. Charles Street, Suite 1100, Baltimore, Maryland 21201.

Or, email dontia.walker@maryland.gov, toll-free: 1-800-332-6347.  

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Bilingual applicants and  people with disabilities are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.



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