Introduction
Our team operates as a startup within the Department of IT, and our team members wear many hats. We are both driving the strategy and execution of core projects and defining the engagement model and services for the Maryland Digital Service. We use data and modern research, design, and development methods to inform our decision making, and we collaborate with stakeholders within and outside of government to understand and solve challenges.
Maryland is an incredible place to build a career. As an employer, the Department of IT values inclusion, integrity, innovation, empowerment, and hard work. We offer a collaborative work environment, comprehensive health care and benefits, and impactful real-world challenges to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Maryland, start here.
***This is a management service position which serves at the pleasure of the appointing authority***
GRADE
STD 0024
LOCATION OF POSITION
100 Community Place, Crownsville, MD
Main Purpose of Job
The Product Manager II is responsible for the development and execution of product strategy, working closely with agency stakeholders and SMEs, contractor teams, and state engineers and designers to support both discovery and delivery projects. Will need a strong understanding of Product Management principles, as well as a track record of success in delivering innovative products. Will run discovery sprints and write reports as well as do market research to inform product selection and buy vs build decisions..
Projects may be short discovery efforts or longer term engagements spanning discovery and delivery, supporting both resident facing applications and systems as well as internal tools that are critical to state operations.
POSITION DUTIES
Strategic Duties
Vision: Define and communicate compelling product visions and strategies that align with leadership goals, customer needs and stakeholder requirements.
Customer Focus: Deeply understand user needs, behaviors, and pain points through data analysis, user research, and market insights. Prioritize end-user satisfaction in all product decisions, ensuring that new and existing products, features and platforms address real-world problems and enhance the end-user experience
Leadership: Engage and align with key stakeholders to ensure that product goals are understood and supported. Maintain clear and consistent communication to manage expectations and drive alignment. Ensure that the vision for new products and initiatives are understood and shared across related teams and organizations.
Execution Duties
Ownership: Take full ownership of products, projects and initiatives from ideation and strategy to execution and delivery. Ensure products are developed and launched on time and within scope.
Decision Making: Leverage data to guide product development, validate hypotheses, measure success, and iterate on features. Make informed decisions to optimize product performance and achieve end-user and organizational goals.
Cross-Functional Team Management: Work collaboratively with cross-functional teams, including engineering, design, operations, and finance to ensure comprehensive product requirements are defined, KPIs are developed, engineering is engaged and goals are achieved.
Third-Party Developer Management: Oversee and manage relationships with third-party developers, ensuring they meet project timelines, quality standards, and budget constraints. Ensure their work is in-line with the needs of stakeholders and the overall product vision. Work with them to ensure a culture of continuous improvement and learning.
Innovation and Scalability: Drive innovation by constantly pushing the boundaries of what’s possible, leveraging emerging technologies and best practices. Ensure that products are scalable, reliable, and perform well across diverse environments and use cases.
MINIMUM QUALIFICATIONS
Experience: Three years' experience as a product manager, product owner or business analyst managing complex software development and software integration projects. Leading cross-functional teams - designers, developers, project managers, marketers, etc - with and a track record of successful product launches.
DESIRED OR PREFERRED QUALIFICATIONS
Knowledge of product lifecycle management, enterprise tools, and software implementations and Agile software development best practices
Experience across various domains such as healthcare insurance, technology, high tech, real estate, etc. Or, deep knowledge of a single industry.
Certification in agile project management or 2 years of working in an agile software development organization.
Experience in mentoring junior PMs and leading significant initiatives within their prior organizations.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
