When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.
This recruitment is limited to current Garrett County Department o Social Services Employees, only.
GRADE
13
LOCATION OF POSITION
GARRETT COUNTY DEPARTMENT OF SOCIAL SERVICES
12578 GARRET HIGHWAY
OAKLAND, MD 21550
Main Purpose of Job
This position provides professional, proficient administration of all aspects of Human Resources Management for the agency. The assigned duties and responsibilities include all of the critical functional areas within personnel, recruitment, employment services, classification, injured worker’s compensation, employer-employee relations, benefits, training coordination, and risk management. At all times, the incumbent will provide customer service to both internal and external customs that meets or exceeds the standards set by the Department.
Position Duties:
Employer/Employee Relations:
Interprets and applies various provisions of the Annotated Code of Maryland State Personnel and Pensions and COMAR. Interprets and explains personnel policies, rules and regulations for all staff. Counsel employees when appropriate. Make recommendations to management regarding counseling staff in areas such as tardiness, unscheduled absences, supervisory responsibilities, probationary and annual evaluations, and various progressive discipline procedures such as verbal and written counsels, written reprimands, suspensions and terminations. Investigate, mediate, and defuse difficult employee situations after consult with Supervisor by providing a means of resolution that avoids taking disciplinary action and/or grievance procedures. Serve as a neutral party in disputes between employees or between employees and management. Document findings in formal written reports. Offer solutions based on relevant rules and regulations without escalation to a formal grievance hearing.
Recruitment/Selection:
Utilizing the JobAps system, develops, directs and performs recruitment and selection procedures for all positions and ensures that they are in compliance with Equal Employment Opportunities and Affirmation Action guidelines. Maintains recruitment documentation i.e. eligible list, job announcements and advertisements, contact letters, non-select letters etc. Compiles, prepares and submits the annual Equal Employment Affirmative Action report. Conducts, prepares and submits mandated employment clearances; criminal background checks, MVA, SOR registry, CJAMS Adam Walsh Clearance and employment references and verifies documentation for minimum qualifications. Maintain accurate and complete personnel records to properly document all personnel actions. Such information includes position/PIN files, position histories, employee-specific histories, etc. This information will allow for periodic personnel activity reports (turnover, reclassifications, and appointments).
Personnel Management:
Serve as Timekeeper in SPS system.
Serve as primary contact for SPS issues with staff and SPS Helpdesk/DHS.
Perform SPS and payroll reconciliation functions, research and resolve any discrepancies.
Prepare leave donation report annually.
POSITION DUTIES
Employer/Employee Relations: Interprets and applies various provisions of the Annotated Code of Maryland State Personnel and Pensions and COMAR. Interprets and explains personnel policies, rules and regulations for all staff. Counsel employees when appropriate. Make recommendations to management regarding counseling staff in areas such as tardiness, unscheduled absences, supervisory responsibilities, probationary and annual evaluations, and various progressive discipline procedures such as verbal and written counsels, written reprimands, suspensions and terminations. Investigate, mediate, and defuse difficult employee situations after consult with Supervisor by providing a means of resolution that avoids taking disciplinary action and/or grievance procedures. Serve as a neutral party in disputes between employees or between employees and management. Document findings in formal written reports. Offer solutions based on relevant rules and regulations without escalation to a formal grievance hearing. Recruitment/Selection: Utilizing the JobAps system, develops, directs and performs recruitment and selection procedures for all positions and ensures that they are in compliance with Equal Employment Opportunities and Affirmation Action guidelines. Maintains recruitment documentation i.e. eligible list, job announcements and advertisements, contact letters, non-select letters etc. Compiles, prepares and submits the annual Equal Employment Affirmative Action report. Conducts, prepares and submits mandated employment clearances; criminal background checks, MVA, SOR registry, CJAMS Adam Walsh Clearance and employment references and verifies documentation for minimum qualifications. Maintain accurate and complete personnel records to properly document all personnel actions. Such information includes position/PIN files, position histories, employee-specific histories, etc. This information will allow for periodic personnel activity reports (turnover, reclassifications, and appointments). Personnel Management: Serve as Timekeeper in SPS system. Serve as primary contact for SPS issues with staff and SPS Helpdesk/DHS. Perform SPS and payroll reconciliation functions, research and resolve any discrepancies. Prepare leave donation report annually.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
Experience: Four years of professional HR management work experience in the areas of recruitment, classification, salary administration, employee relations, test development and validation or as a generalist.
Notes:
1. Candidates may substitute paraprofessional personnel work experience on a year-for-year basis for up to four years of the required experience. Paraprofessional personnel work is defined as work involving the application of public sector personnel procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience includes responsibility for activities such as: preparing and maintaining employment records, calculating salaries, applying personnel-related rules and policies, preparing personnel-related reports, conducting employee orientation and counseling employees regarding benefits and obligations and responding to inquiries concerning employment actions.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in human resources management classification or human resources management specialty codes in the human resources management field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
One year of experience communicating with staff members at various organizational levels both orally and in writing in an independent and efficient manner.
One year of experience resolving interpersonal conflicts and mediation.
One year of experience in negotiation and facilitating employee grievances.
One year of experience effectively sourcing, screening, and selecting candidates that align with an organization's culture and values.
Six months of experience promoting equity, inclusion, and fostering a respectful workplace environment.
LIMITATIONS ON SELECTION
Limited to current Garrett County Dept. of Social Services employees.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
1. Employees in this classification are required to obtain certification in State Personnel Management System policies and procedures and in the functionality of the Statewide Personnel System from the Office of Personnel Services and Benefits, Maryland Department of Budget and Management within six months from the time of appointment to the position. Employees are also required to obtain recertification every six months thereafter.
2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:
•Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
•Annual Leave – ten (10) days of accumulated annual leave per year.
•Sick Leave – fifteen (15) days of accumulated sick leave per year.
•Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
•Holidays – State employees also celebrate at least twelve (12) holiday per year.
•Pension – State employees earn credits towards a retirement pension.
•Positions may be eligible for telework.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, Attn: LaToura Jones, 25 S. Charles, Suite 1100, Baltimore, Maryland 21201.
Or email latoura.jones@maryland.gov: Voice 410-767-8844, toll-free: 1-800-332-6347.
If you are having difficulty with your user account or have general questions about the online application system, please contact the Maryland Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.
Do not submit unsolicited documentation.
TTY Users: call via Maryland Relay
As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply.
We thank our Veterans for their service to our country and encourage them to apply.
