EXECUTIVE ASSOCIATE II

The Maryland​​​ Department of Assessments and Taxation (also known as the State Department of Assessments and Taxation, or SDAT) is a customer-focused agency that works to ensure property is accurately​ assessed, business records are appropriately maintained, and necessary tax-related information is conveyed to state agencies and local jurisdictions. The Department's responsibilities can generally be split into three main areas: Business Services, Real Property Valuation and Property Tax Credits.

15

State Department of Assessments and Taxation

Director’s Office

700 E. Pratt Street, 2nd Floor

Baltimore, Maryland 21202

The main purpose of this role is to provide support as an Executive Assistant to the Deputy Director and general assistance to the Director’s Office, including support to the Assessments Office, Housing Services and Business Services Units.

Support and assist the Deputy Director as needed. Provide general office duties to the Director's Office as needed. 

Read, research, compose, finalize, and distribute written correspondence.

Maintain files, calendar, appointments, messages, and correspondence records.

Prepare and submit expense reports, travel logs, purchase requests, user access forms, and timesheets.

Assist with reporting and information and data requests. 

Use Microsoft and Google Suites and internal programs. Maintain confidentiality with sensitive issues and materials.

Answer and/ or direct calls and emails to the appropriate destination. 

Resolve customer service and applicant issues with their Representatives or Elected Officials.

Handle customer service escalations. Compile and review Customer Comment cards, surveys, and reports.

Maintain awareness of public information efforts, telephone mgmt., mail services, and records mgmt.

Maintain list of accomplishments and needs for SDAT units. Arrange travel, conference registration, and event scheduling. 

Assist with conference booth and presentation preparations.

Create pamphlets, fliers, and other information sharing materials as needed or assigned. 

Coordinate activates supporting the annual Maryland Charity Campaign.

Assist with updating SDAT's website and social media accounts.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of experience providing administrative or secretarial support in an office environment.

Note: Candidates may substitute the possession of an associate’s degree for two years of the required experience. Candidates may substitute the possession of a bachelor's degree from a college or university for the required experience.

Applicants who possess the following preferred qualifications will be given priority. Please ensure that your application and responses to the supplemental questionnaire clearly and specifically highlight these qualifications.

Experience employing clerical policies, procedures, and operations. 

Experience using office equipment efficiently. 

Experience using computer software applications, such as word processing, database, and spreadsheets and managing calendars. 

Experience in travel expense accounting and reporting.

Must be willing to work in Baltimore City.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider the information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

This recruitment contains Supplemental Questions.  It is important to complete the Supplemental Questions as part of the application process.  Please note that your answers on the Supplemental Questionnaire must correspond to the information provided on your application to receive credit.

STATE OF MARYLAND BENEFITS

 

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: State Department of Assessments and Taxation, Office of Human Resources, 700 E. Pratt, 2^nd Floor, Suite 2700, Baltimore, Maryland 21202. Paper application materials must be received by 5pm in our office on the closing date for the recruitment. No postmarks will be accepted. Resumes will NOT be accepted in lieu of completing the application.

For questions regarding this recruitment, please contact the Department of Assessments and Taxation at 410-767-1137, MD TTY Relay Service 1-800-735-2258. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.

 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.