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Statewide Coordinator for SUCCESS

EDUCATION PROGRAM MANAGER I

Recruitment #24-005058-0003

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Introduction

The Maryland Higher Education Commission is seeking a contractual Statewide Coordinator for the SUCCESS initiative, a program to narrow and ultimately eliminate inequities in college completion for students of color and students from low-income families. The SUCCESS program offers students holistic advising and financial incentives in exchange for full-time enrollment and participation in program activities.

**If you are interested in applying, please send a 1-page cover letter and resume as PDF file to Dr. Emily Dow (Assistant Secretary for Academic Affairs), care of Victoria Johnson (Administrative Officer; victoria.johnson3@maryland.gov).  The cover letter should highlight relevant qualifications, knowledge, and skills for this position. We will schedule interviews as application materials come in and will continue to accept application materials until the position is filled.**

GRADE

23

LOCATION OF POSITION

 6 N. Liberty Street
Baltimore, Maryland 21201

POSITION DUTIES

The contractual Statewide Coordinator will oversee the program design and launch of SUCCESS at three Maryland community colleges, provide ongoing support to the colleges throughout the program implementation period (immediately to June 30, 2025), and contribute to the program’s long-term sustainability through proactive outreach and strategic planning. The Statewide Coordinator will work closely with the nonprofit research organization MDRC, whose staff will provide training and ongoing support to the state coordinator.

Position duties include but are not limited to: 

  • Provide project oversight and manage technical assistance for SUCCESS programs at the three colleges. 
  • Work with the MDRC team to develop expertise in all components of the SUCCESS model and best practices for implementation and ongoing program monitoring and improvement.
  • Co-create (with MDRC) and deliver SUCCESS program design and implementation training and provide ongoing implementation support to participating colleges.
  • Ensure that all three colleges successfully launch the SUCCESS program and serve students through (at a minimum) spring 2025. Over this period, ensure the SUCCESS program collectively serves at least 750 students.
  • Monitor program implementation throughout the project period and support colleges in making data-driven program improvements. 
  • Create and facilitate opportunities for the colleges to learn from and support each other in program implementation, improvement, and scaling.
  • Liaise with college and MDRC staff to develop benchmarks to evaluate progress toward SUCCESS implementation. 
  • Facilitate the production and internal review of monthly program participation and semesterly academic outcome reports at each college. 
  • Manage data intake from college-level management information systems.
  • Provide informal and formal feedback (e.g., surveys and interviews) to the MDRC team about this approach to launching the SUCCESS program in Maryland.
  • Build relationships with key higher education stakeholders in Maryland to help institutionalize support for SUCCESS and expand to other colleges in the state.
  • Visit with campus leadership, staff, and students regularly, both in-person and virtually. Physical travel to the campus may be required on a monthly basis.

MINIMUM QUALIFICATIONS

Education:   A Bachelor’s degree in education or a related area from an accredited college or university.

Experience: Five years of related experience in coordinating or administering education programs or services.

Notes: 
1. Candidates may substitute the possession of a Master’s degree or the equivalent of 36 credit hours of post-baccalaureate course work in Education or a related area for two years of the required experience directly related to the position option. 
2. Candidates may substitute the possession of a Doctorate degree from an accredited college or university in a field related to the position option for three years of the required experience. 
3. The required field of education and experience are unique for each option and are established by MSDE in accordance with Education Article, Section 2-104 of the Annotated Code of Maryland. The specific education and experience qualifications for each position are on record in the Human Resource Management Branch of the Division of Business Services. 
4. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Education Program classifications or Education Program specialty codes in the Education field of work on a year-for-year basis for the required experience and education, one year of which must have been in an administrative supervisory or consultative capacity.

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess:

  • Knowledge and experience in relation to academic advising, coaching, Guided Pathways, first-year experience, retention, and career services.
  • Strong commitment to shared accountability and high-quality customer service and care.
  • Familiarity with relevant national and state policies, practices and legislation that relates to retention, success coaching, and pathway development and support.
  • Commitment to diversity, equity, and inclusion best practices and professional learning strategies to create a sense of belonging and address historic and systemic inequities for student success.
  • Excellent time management, organization, problem-solving, and communication skills.
  • Demonstrate strong listening, writing and verbal skills.
  • Excellent interpersonal skills and the ability to effectively communicate complex ideas and information, verbally and in writing, to a variety of stakeholders/constituents.
  • Ability to effectively work both independently and as part of a team in a fast-paced environment.
  • Experience bridging the gap between theory and practice for the benefit of students from underrepresented populations in higher education.
  • Experience in employing and deploying data-informed and results oriented initiatives. 
  • An appreciation of shared governance and evidence of strong ability to work effectively and collaboratively with administration, faculty, students, staff, and other constituent groups and partners, both within and outside a college or university with diverse academic, socioeconomic, cultural, and ethnic backgrounds.

SPECIAL REQUIREMENTS

If you are interested in applying, please send a 1-page cover letter and resume as PDF file to Dr. Emily Dow (Assistant Secretary for Academic Affairs), care of Victoria Johnson (Administrative Officer; victoria.johnson3@maryland.gov).  The cover letter should highlight relevant qualifications, knowledge, and skills for this position. We will schedule interviews as application materials come in and will continue to accept application materials until the position is filled.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position. Successful candidates will be placed on the eligible (employment) list for at least one year.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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