Introduction
The Maryland School
for the Deaf (MSD) is a diverse, bilingual community who in partnership with
families, provides an equitable and exemplary education in a nurturing,
engaging, and challenging environment to ensure our students achieve personal
excellence and become lifelong learners.
This is a 12-month primary support (help desk)
position in the Information Technology (IT) department of the Maryland School
for the Deaf.
GRADE
STD 0019
LOCATION OF POSITION
This position will be
primarily located at the Columbia Campus, but applicants must be willing to
work at both the Columbia and Frederick Campuses. Some travel
between our Columbia and Frederick Campus locations is possible.
MSD, Columbia Campus,
8169 Old Montgomery Road, Ellicott City, MD 21043
MSD, Frederick Campus, 101
Clarke Place, Frederick, MD 21705
Main Purpose of Job
An MSD Computer Network Specialist II is the full performance level of work planning, integrating, maintaining, and supporting software and hardware for users at the Maryland School for the Deaf. This is a primary support position.
POSITION DUTIES
Provide onsite
technical support to users for both equipment and software.
Install, configure,
and maintain computer equipment and devices including desktop computers,
laptops, printers, and other hardware.
Install, configure,
and maintain operating systems (Windows and MacOS) and application software.
Configure and maintain
student devices (Chromebooks and iPads).
Perform administrative
functions including the use of inventory and ticketing systems, Active
Directory, and Google workspace.
Work involves special
physical demands such as lifting 50 pounds or more, climbing ladders, etc.
MINIMUM QUALIFICATIONS
Education: A Bachelor's degree in computer information technology, management information systems, or other information technology related field, including course work in local or wide area computer networks, from an accredited college or university.
Experience: One year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.
Notes:
1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.
2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.
3. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.
4. Candidates may substitute experience in one of the following areas on a year-for-year basis for graduation from an accredited a high school or possession of a high school equivalency certificate: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.
5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.
DESIRED OR PREFERRED QUALIFICATIONS
Must be willing to
learn American Sign Language.
CompTIA A+ and/or Network+
(or equivalent relevant certifications) preferred.
SPECIAL REQUIREMENTS
New hires are subject
to a criminal background investigation at their own expense. (Maryland
Code, Family Law Article 1, Sections 5-560-568)
Candidates will need to
provide three letters of recommendation.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
The online application
process is STRONGLY preferred. If you are unable to apply online, you may
submit via mail, e-mail, fax, or deliver in person before the closing date and
time. Please include your name and recruitment number on any
documentation to ensure timely processing. Resumes will NOT be accepted
in lieu of completing the online or paper application. Additional or
supplemental information must be submitted by the closing date and time.
Application inquiries or supplemental information can be directed to the
following:
Mailing
Address: Maryland School for the Deaf Recruitment Department, P. O. Box
894, Columbia, MD 21044
E-mail: emily.hicks@msd.edu
Phone: 410-696-3031,
TTY Users: call via Maryland Relay
Fax: 410-696-3084
Individuals from
traditionally underserved and underrepresented groups are strongly encouraged
to apply. Bilingual applicants are encouraged to apply. As an equal
opportunity employer, Maryland is committed to recruiting, retaining, and
promoting employees who are reflective of the State's diversity. We thank
our Veterans for their service to our country, and encourage them to apply.