Benefits Planning, Quality Assurance, and Training Specialist

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland. As part of the Maryland State Department of Education, the Division of Rehabilitation Services (DORS) provides services to assist students with disabilities prepare for the work world, vocational rehabilitation services to assist adults with significant disabilities who are seeking to enter or reenter the workforce, and the adjudication of Social Security disability claims for the citizens of Maryland.

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DORS Headquarters

The purpose of this important role is to develop, conduct, and implement system-wide benefits planning, quality assurance, technical assistance, and training activities, utilizing the electronic case management system and other sources of data. This role enhances the effectiveness of benefits planning programs, services, policies, and procedures for the Division of Rehabilitation Services.

• Developing, maintaining, and utilizing a Quality Assurance Record Review Instrument, to review client records and vendor reports.
• Participating in agency-wide quality assurance reviews of benefits planning provider reports to assure required documentation is present and of sufficient quantitative and qualitative standards.
• Analyzing results of quality assurance reviews to identify corrective actions for vendors.
• Identifying training needs and appropriate benefits planning program initiatives.
• Developing training materials on benefits planning topics as determined by evaluation of the quality assurance reviews. 
• Monitoring benefits planning vendor certification records to ensure all required certifications are maintained by the vendors.

Education:  A Master’s degree or at least 36 hours of equivalent post-baccalaureate course work from an accredited college or university

Preference will be given to applicants who possess the following preferred qualifications. Include clear and specific information on your application regarding your qualifications.

• Work experience in Social Security disability benefits planning or counseling.
• Possession of one or more of these certifications: Community Work Incentive Coordinator (CWIC),Community Partner Work Incentives Counselor (CPWIC), Work Incentive Practitioner (WIP-C).
• Work experience in training or quality assurance.

Employee will be required to obtain/maintain benefits planning certifications.

The selected candidate must pass a Social Security Administration suitability clearance within the first six months employed in this position.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

It is preferred that applicants complete the MD State Government online application for employment. The application must clearly demonstrate that the applicant meets the minimum qualifications for the position. If you are unable to apply online, paper applications can be obtained from the link below and be faxed to 410-554-9397 or mailed to DORS Human Resources Department at 2301 Argonne Drive, Baltimore, MD 21218. If there is a supplemental questionnaire, this must be completed and sent in with your paper application, if you are unable to apply online.

All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the address listed.

Inquiries can be made to 410-554-9391, TDD (410) 554-9399. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.

Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.

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