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ADMINISTRATIVE PROGRAM MANAGER I

Recruitment #24-005472-0011

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GRADE

19

LOCATION OF POSITION

653 W. Pratt St.,
Baltimore, MD 21201

Main Purpose of Job

Work directly with agency directors and staff, Maryland EMS community leaders, external data requestors for the identification of data needs, develop/execute appropriate data access and analysis means, and present results in best interpretive format. Additionally, serve as the state's lead EMS quality management educator/facilitator for any quality improvement initiative requests.

POSITION DUTIES

  • Provide lead analytical capability to the agency

  • Develop SQL queries and write SAS programs to extract, manipulate and analyze data from various sources, including authoring descriptive findings, methodology details, and programmatic results. this requires a strong understanding of data warehousing concepts and the ability to work with large, complex datasets

  • Use data visualization tools, such as Excel, to create pivot tables and graphs to present data in an easy-to-understand and user-friendly format

  • Assist in performing application requirement analysis, identifying and documenting business needs and constraints, designing systems and/or reports that meet those needs; and performing various data integration tasks using SQL Server Integration Services (SSIS)

  • Serve as lead EMS quality management educator/facilitator for quality improvement committees, teams, and workshops

  • Support data analysis efforts of all EMS jurisdictional Operating Programs (EMSOP)

  • Represent the agency at Traffic Records Coordinating Committee (TRCC) to provide subject matter expertise

  • Develop and report on agency MFR (Managing for Results) indicators. This will require a strong understanding of performance management concepts and the ability to work with performance data to drive improvements

MINIMUM QUALIFICATIONS

Education: Bachelor's degree from an accredited college or university in planning, management, research, statistics, epidemiology, or related fields

Experience: Two years of experience in a leadership position in an emergency medical services agency or medical institution with one year of experience in a data analysis and/or quality management

Note(s):

In place of the degree, the candidate can substitute 60 college credits with an emphasis on planning, management, research, statistics, epidemiology, or related fields; and 5 years of experience in data analysis or quality management

DESIRED OR PREFERRED QUALIFICATIONS

Preferred Qualifications:

  • A minimum of one year of MS SQL Server experience

  • One year of statistical analysis experience using tools such as SAS, STATA, and SPSS

  • Experience with data warehouse design and management

  • Proficiency in data visualization tools such as Tableau or Power BI, for creating dynamic reports and dashboards that present complex information in an easy-to-understand format

  • Experience providing adult education and instruction, preferably in the Fire/EMS service or college-level teaching

  • Instructor Certification (such as MICRB Certification - Maryland Instructor Certification Review Board)

  • Experience with grants management, including knowledge of grant application processes and compliance requirements

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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