ADMINISTRATIVE PROGRAM MANAGER I

MHBE is accepting applications for a Administrative Program Manager I/Manager, Innovation, Research, and Development . 

The Maryland Health Benefit Exchange is responsible for the administration of Maryland Health Connection, the State's health insurance marketplace, under the Patient Protection and Affordable Care Act of 2010 (ACA). MHBE works with the Maryland Department of Health, Maryland Insurance Administration, Department of Human Services, and stakeholders statewide.

Our Vision: High-quality, affordable health coverage for all Marylanders.

Mission Statement: We improve the health and well-being of Marylanders by connecting them with high-quality, affordable health coverage through innovation, technology, and customer service.

Values: Diverse & Inclusive, Innovative, Collaborative, Ethical

For more information on MHBE, please visit our website.

19

Baltimore City

Hybrid (2 days per week in office)

The Manager, Innovation, Research, and Development (IRD) of the Maryland Health Benefit Exchange is responsible for directly assisting the Executive Director, and Director of Policy and Plan Management in key analytic, strategic, operational and administrative activities to drive and manage innovation for the Exchange.

• 25%- Research: Conducts research and fact-finding investigations, understanding market and consumer needs to drive meaningful innovative solutions. Stays attuned to market dynamics, anticipates customer needs, and ensures that innovation efforts deliver real value to the end-users.

• 25%- Project management: Using creating thinking and problems solving skills, oversees special projects and coordinates agency wide strategic plans. Ensures that initiatives are executed smoothly, with all team members aligned and committed to the initiative.

• 25%- Collaboration and Networking: Builds strong relationships within and outside the agency, fostering a collaborative environment, and leveraging diverse perspectives. Networking with industry peers, partners, and stakeholders for new opportunities for innovation and provide valuable insights and resources.

• 25%- Communication, writing and editing: Communicates clearly and effectively with MHBE leadership and staff and external stakeholders to help facilitate initiatives and projects. Composes, edits, and finalizes correspondence, reports, and memoranda.

• Bachelor’s degree and 4 years of relevant experience
• An advanced degree in health policy or a related degree may substitute for 2 years of experience.

• Masters Degree in Health Policy or related degree. (Equivalent professional experience can satisfy masters requirement)
• At least two years’ experience working with the Affordable Care Act pertaining to the individual and small group insurance markets.
• Prior experience working with:
  • Insurance carriers and/or insurance agents,
  • Chambers of commerce and,
  • State and/or Federal legislatures.

Candidates selected for interview may be required to provide a writing sample for review and evaluation as part of the competitive recruitment process.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

 

 

 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

STATE OF MARYLAND BENEFITS

 

The online application process is strongly preferred.


If you are unable to apply online, you may submit a paper application:

Email: mhbe.hr@maryland.gov or
Mail: MHBE Office of Human Resources 750 E. Pratt Street, 6th Floor, Baltimore MD 21202.

Resumes will not be accepted in lieu of completing the online or paper application.

Applications must be received no later than the close of business on the closing date.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.

People with disabilities and bilingual candidates are encouraged to apply.

We thank you our veterans for their service to our country and encourage them to apply.

Appropriate accommodations for individuals with disabilities are available upon request by calling MD TTY Relay Service.

This employer participates in E-Verify and will provide the Federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

Employers can only use E-Verify once you have accepted a job offer and completed the Form 1-9.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issues before the employer can take any employment action against you.