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Instructional Program Administrator

Program Manager I

Recruitment #24-005476-0038

Introduction

The Maryland Department of General Services (DGS) supports State and local government agencies, as well as local non-profit organizations and the citizens of Maryland, by providing facilities management, real estate and surplus property services, as well as security and law enforcement for State buildings. DGS is also responsible for a full spectrum of facilities engineering, design and construction services, almost $1 billion in annual contract administration, and overseeing the State procurement process. Here at DGS, we truly Do Great Service… Consider joining our team!

This is a Management Service position which serves at the pleasure of the Appointing Authority (“at-will”).

GRADE

19

LOCATION OF POSITION

DGS Office of State Procurement
45 Calvert Street
Annapolis, MD 21401

Main Purpose of Job

The Instructional Program Administrator plays a crucial role in enhancing the professional development of the State’s procurement workforce by directing the training programs within the Office of State Procurement (OSP). This position involves designing, developing, and implementing high-quality, competency-based training materials and experiences, leveraging instructional design expertise and technology to create impactful learning solutions. The Administrator collaborates with stakeholders and subject matter experts to ensure alignment with State requirements, manages quality assurance reviews, and employs data-driven strategies to optimize training delivery and outreach. Additionally, they oversee learning experiences for vendors and suppliers, facilitate workshops and forums, and allocate resources effectively, all while regularly updating leadership on program progress and outcomes. By fostering continuous improvements and promoting ethical procurement practices, the Instructional Program Administrator contributes significantly to the overall effectiveness of public spending in Maryland.

POSITION DUTIES

Duties to include but not limited to:

• Develops, implements, and manages instructional programs that align with organizational goals and standards; oversees the design and development of curriculum materials, including learning objectives, strategies, and assessment methods; and conducts regular program effectiveness evaluations, to develop necessary adjustments and improve program quality.

• Engages with internal and external stakeholders, including subject matter experts, administrators, and community partners to gather input, address concerns, and ensure program alignment; and prepares/presents reports on program performance, progress, and outcomes clearly and effectively.

• Manages and allocates resources to support program implementation and execution, while providing training and support to instructional staff and other personnel involved in the successful delivery of programs; and monitors/ensures compliance with relevant standards, regulations, laws, and policies by conducting regular quality assurance reviews.

• Designs and integrates multimedia elements to create high-quality presentations and instructional materials to enhance engagement and facilitate understanding across the organization, including serving as the primary communications arm for OSP and successfully delivering the annual Maryland Procurement Forum.

MINIMUM QUALIFICATIONS

Education:  Bachelor’s degree in education, public administration, business administration, or a related field.


Experience:  At least 3-5 years of experience in instructional design, program development, education/training, or professional development and adult learning. Experience in developing, implementing, and evaluating training programs or instructional materials. Experience managing teams or projects, including overseeing the development of training initiatives.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding all qualifications.

• Instructional Design Certification, demonstrating expertise in training and development.

• A master’s degree in a relevant field (e.g., educational leadership, instructional design, public policy).

• Familiarity with public procurement processes, regulations, and best practices, ideally with at least two (2) years of experience in the procurement sector.

 Possession of a project management certification (e.g., PMP).

• Experience in facilitating workshops, webinars, or focus groups, ensuring effective delivery of content and engagement with participants.

• Familiarity with learning management systems and instructional design software.

• Ability to assess training needs and evaluate program effectiveness using data-driven approaches.

• Expert-level skills in MS PowerPoint or similar presentation programs.

• Understanding of diverse perspectives and backgrounds when creating inclusive training programs that cater to all participants.

• Strong written and verbal communication skills for effective training delivery and stakeholder engagement.

• Proficiency in analyzing training data to identify trends, measure effectiveness, and inform decision-making for program improvements.

• Proven ability to build and maintain relationships with a diverse range of stakeholders.

SELECTION PROCESS

It is important that you provide complete and accurate information on your application.  Please include all experience and education that is related to this position.  All information concerning your qualifications must be submitted by the closing date; information submitted after the closing date will not be considered.  Credit is given for relevant part-time, temporary or volunteer experience based on the number of hours worked per week; you must include the time spent on such activities on your application.

Note that for any position requiring a college degree or college credit, you will be required to submit a college transcript prior to being offered a position.  You may submit your transcript as part of the application process.

The examination for this position will consist of a rating of your education, training and experience related to the requirements of the position.  The eligibility list will be valid for one year and may be extended.  The list will be used by the hiring authority to select employees for interviews.  Eligible lists may be used to fill future vacancies of the same classification.

Please note, selected candidates may be required to complete and successfully pass a State and Federal fingerprint background check prior to being hired.

You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.

BENEFITS

The State of Maryland offers a generous benefits package that includes:

- Tuition reimbursement for those who qualify

- Flexible work schedules and telework opportunities for many positions

- Free mass transit in Baltimore & Annapolis

- Generous paid leave that increases with years of service

- Paid holidays

- Health coverage with low out-of-pocket costs

- Employee & employer contributory pension plan 

 

Click on the link below for more information.

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

TO APPLY:

Interested applicants should email a resume and cover letter by October 30, 2024 to dgs.resumes@maryland.gov – include “Instructional Program Administrator” in the subject line of the e-mail.

 

For questions, call our HR Office at 410-767-4985.

For more information about DGS, please visit: https://dgs.maryland.gov/.

DGS is an Equal Opportunity Employer




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