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TECHNICAL PRODUCT MANAGER

PROGRAM MANAGER I

Recruitment #24-005476-0045

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Introduction

This is a Management Service position that serves at the pleasure of the Appointing Authority with full, Health Benefits.

Agency Mission

Whether they're preparing our state for climate change, tutoring our students, or caring for the sick, young people should have the option to perform important service today and build a foundation for our shared future. This is the first effort of its kind in the nation, and Maryland will lead the way.

– Governor Wes Moore

The Department of Service and Civic Innovation was established by the Serving Every Region Through Vocational Exploration (SERVE) Act of 2023 with the purpose of promoting service and volunteerism in the state of Maryland. The SERVE Act also launched two exciting new service pathways for eligible youth and adults, in addition to existing volunteer and service opportunities available through​ the Governor's Office on Service and Volunteerism(GOSV).

DSCI offers a flexible work schedule, hybrid/telework eligibility, job-sharing options and a competitive salary. There is ample free parking near our offices located in downtown Annapolis, Maryland and our new offices located in Silver Spring, Maryland.

GRADE

19

LOCATION OF POSITION

45 Calvert Street
Annapolis, MD 21401

Main Purpose of Job

This role involves overseeing the design, development, and enhancement of administrative and programmatic applications. The Tech Product Manager will ensure that project goals are met, deliverables are achieved on time, and applications are developed to meet user needs and organizational objectives. This role includes responsibilities for managing project timelines, coordinating with development teams, ensuring effective communication, and maintaining high standards for application functionality and performance. A part of this job is performing rigorous data analysis to extract meaningful insights, which play a pivotal role in evaluating and enhancing applications. This role will support the Chief Information Officer in other duties related to driving technological innovation, information security, and data privacy.

POSITION DUTIES

The incumbent will:

  • Develops detailed project plans outlining key milestones and deliverables under specified deadlines.
  • Oversees the design and development of administrative and programmatic applications. Ensuring that projects are executed according to specifications and meets user requirements.
  • Generate and distribute status reports on the progress of application development.
  • Manage and review communications related to application development.  Ensuring timely and accurate delivery of information to stakeholders and end users.

MINIMUM QUALIFICATIONS

Education: A Bachelor’s degree from an accredited college or university. 

Experience: At least three years of professional experience, which includes direct experience in project management, product management, and/or product development, ideally in a technical or software-driven environment. 

Notes: 

  • Candidates may substitute a Bachelor's degree in Entrepreneurship, Project Management, Information Technology, Computer Science, Business Administration, Public Administration, or a related field from an accredited college or university for two years of the required experience. 
  • Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.  

DESIRED OR PREFERRED QUALIFICATIONS

  • At least one year of experience as a product or project manager. 
  • At least one experience managing the development life cycle of technical products or software solutions. 
  • Experience with Smartsheet or other project management software.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

 

 

 

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may email the completed application, supplemental questionnaire and other materials (if applicable) to the email address below before the filing deadline. You must include the following information on at least one of the pages you submit:

1. First and Last Name
2. Recruitment Number (located at the top of the bulletin)
3. The last four digits of your SS#

If you have questions or concerns regarding this recruitment, please email tiffany.watts@maryland.gov at the Department of Service and Civic Innovation, Human Resources Office. Incomplete applications and/or resumes in lieu of application will not be accepted.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply for all recruitments.

TTY Users: call via Maryland Relay

DSCI values the experience gained by Veterans while serving our country and welcome them to apply.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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