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PROGRAM MANAGER II

Recruitment #24-005477-0052

Introduction

The Maryland​​​ Department of Assessments and Taxation (also known as the State Department of Assessments and Taxation, or SDAT) is a customer-focused agency that works to ensure property is accurately​ assessed, business records are appropriately maintained, and necessary tax-related information is conveyed to state agencies and local jurisdictions. The Department's responsibilities can generally be split into three main areas: Business Services, Real Property Valuation and Property Tax Credits.

GRADE

20

LOCATION OF POSITION

State Department of Assessments and Taxation

Business Services Unit – Charter Legal

700 E. Pratt Street, 2nd Floor

Baltimore, Maryland 21202

Main Purpose of Job

The primary purpose of this role is to serve as the Deputy Program Manager for the State Department of Assessments and Taxation (SDAT), Charter Division, overseeing legal staff and acting on behalf of the Senior Program Manager when necessary. The position involves supervising Charter Specialists, Paralegals, Professional Staff, and Administrative Support Staff, as well as reviewing business entity documents submitted to SDAT for legal compliance, accepting or rejecting them as appropriate. With a strong emphasis on customer service, the incumbent will address inquiries from the public, business officers, directors, attorneys, government agency representatives, and others. These inquiries may pertain to the creation, termination, and status of various business entity filings; ground rent filings; the protection of security interests; collection of fees and taxes through Uniform Commercial Code filings; document status; assistance with legal process service on business entities; transfer of controlling interest filings; prohibited filing affidavits; and other customer concerns. This is a Management Services position.

POSITION DUTIES

This position assumes all responsibilities of the Chief Legal Program Manager during the Senior Program Manager’s absence. The role involves planning, organizing, and overseeing the work of charter legal staff, including secretaries, administrative aides, paralegals, and attorneys, through direct supervision. The incumbent also provides technical guidance to team members.

The incumbent serves as a customer service representative for the department when required, assisting at the service counter, via telephone, and through email. This includes promptly resolving legal and administrative issues.

The incumbent advises and guides officials, directors of existing or prospective business entities, and their attorneys or representatives on proper procedures to maintain good standing with the State of Maryland, complete specific transactions, or file personal property returns.

The role involves reviewing corporate and business entity documents for legal compliance under Maryland laws and regulations, accepting or rejecting filings, and providing detailed instructions to address deficiencies. The incumbent also oversees the Ground Rent Registration and Redemption programs, as well as Transfers of Controlling Interest filings, which require investigation, legal research, and negotiation. Complex filings and transactions are resolved as needed.

As a subject-matter expert in Charter Legal and departmental functions, the incumbent regularly communicates with the public, legal professionals, courts, and other government agencies. These interactions provide guidance, instructions, and referrals for information on starting and operating businesses. Communication occurs through various channels, including mail, in-person, telephone, and fax.

The position requires continuous research and interpretation of Maryland statutes, case law, and regulations to maintain expertise and ensure competence in areas under the Department's purview. The incumbent also works to improve processes and operations within the Charter Legal office.

The incumbent is responsible for supervising and evaluating subordinates.

Performs additional duties as assigned.

MINIMUM QUALIFICATIONS

Education: A degree from an accredited law school.

Experience: A minimum of five years of experience in administrative staff or professional work is required. At least one year of this experience must include one or more of the following responsibilities: supervising employees, managing and coordinating the overall operations of a unit, conducting legal research and reviews, applying rules and regulations, or contributing to the development of policies or procedures.

Notes:

Candidates may substitute graduate-level education from an accredited law school may substitute for the required general experience at a rate of 30 semester credit hours equating to one year of experience.

Candidates may substitute relevant military service as a commissioned officer in the U.S. Armed Forces, involving responsibilities such as administering rules, regulations, policies, procedures, or processes, managing unit operations, or serving as a staff assistant to a senior officer, may be substituted on a year-for-year basis for the required education and experience.

SELECTIVE QUALIFICATIONS

Fundamental knowledge of corporate and business association laws and legal principles.

Experience managing a team in a dynamic, customer-focused work environment.

Proficiency in conducting legal research and analyzing complex topics.

SPECIAL REQUIREMENTS

Candidates may be responsible for providing their own transportation as needed to access meetings, remote locations, and job destinations as assigned.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider the information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including health insurance, dental, and vision plans offered at a low cost.

 

STATE OF MARYLAND BENEFITS

Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)

Annual Leave - ten (10) days of accumulated annual leave per year

Sick Leave - fifteen (15) days of accumulated sick leave per year.  

Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

Holidays - State employees also celebrate at least twelve (12) holidays per year.  

Pension - State employees earn credit towards a retirement pension. 

 

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: State Department of Assessments and Taxation, Office of Human Resources, 700 E. Pratt, 2nd Floor, Suite 2700, Baltimore, Maryland 21202. Paper application materials must be received by 5pm in our office on the closing date for the recruitment. No postmarks will be accepted. Resumes will NOT be accepted in lieu of completing the application.

For questions regarding this recruitment, please contact the Department of Assessments and Taxation at 410-767-1137, MD TTY Relay Service 1-800-735-2258. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.

 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.



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