Introduction
The Maryland Higher Education Commission (MHEC), is seeking an experienced and energetic individual to fill the position of Program Manager III in their Office of Student Financial Assistance (OSFA).
GRADE
21
LOCATION OF POSITION
6 N. Liberty Street, 10th Fl, Baltimore, MD 21201
Main Purpose of Job
The Office of Student Financial Assistance (OSFA) is responsible for all State student financial aid programs, administering over $150 million in grants and scholarships in Maryland. Financial assistance programs include need-based grants, which are awarded based on the student's ability to pay; merit-based scholarships given to students with special talents; career-based scholarships for students entering certain workforce programs; awards to unique populations, such as military veterans; and legislative scholarships. The Program Manager III position is a full-time managerial level position primarily responsible for directing programs unique to the agency and department’s mission and operations. The Deputy Director reports directly to and supports the Director in ensuring the proper coordination of the activities and priorities of the major functional areas of the department. Assist in the effective and efficient operations, budgeting, and planning for all Program Units within the Department: Need-Based; Career-Based; Decentralized; Unique; legislative Programs; Loan Assistance Repayment Programs; Service Obligation; and Compliance. The Deputy Director provides leadership, management, and coordination of all aspects of the Department, including policy development, operational excellence, budget and financial controls. As a key leader within the managerial team, the Deputy Director advances authority-wide productivity and communication of shared objectives among all Units within the department.
POSITION DUTIES
The position oversees daily operations to ensure business continuity, adherence to the
Department’s annual budget, conflict management, and compliance with state legislation and
regulations. Supervises key Agency-wide initiatives from development to successful execution,
makes recommendations for improvements to organizational processes and procedures for
operational optimization. Oversees implementation of department-wide policy and procedures.
Collaborates with interagency workgroups to facilitate Agency programmatic and operational
goals. Meets regularly with Associate Director of Operations and Associate Director of Systems
to ensure overall alignment of individual areas with the department and Agency’s strategic goals
and objectives in a timely and efficient manner. Review ongoing management activities within all areas of the department and work closely with managers in improving workflow, resolving discrepancies, and making effective decisions. Provides recommendations and support with operational issues that may hinder achievement of deliverables.
MINIMUM QUALIFICATIONS
Education: Possession of a bachelor’s degree from an accredited college or university.
Experience: Minimum of 3 years in leadership roles with progressively increased responsibilities required. At least 2 years of experience in program administration or a related area. Must be able to explain and/or demonstrate possession of the knowledge, skills, and abilities to safely perform the essential functions of the job, with or without reasonable accommodation.
Specifically,
• Ability to work with a high degree of flexibility, accuracy and attention to detail.
• Demonstrate excellent office and computer technology skills.
• Demonstrate a high degree of computer literacy, including Word, Excel, Internet and databases.
• Strong interpersonal skills and the ability to communicate effectively both orally and in writing.
DESIRED OR PREFERRED QUALIFICATIONS
- 2 years of experience working with financial aid including scholarships.
- Applicants should possess hands on experience and knowledge of student information systems or other similar type of data systems as well as excellent oral and written communication skills.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
