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CHIEF STRATEGIC INNOVATION OFFICER

Program Manager IV

Recruitment #24-005479-0043

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Introduction


Mission Statement: To transform young people’s lives, create safer communities and forge more equitable systems through community-based partnerships that hold youth accountable while building on their strengths and support systems.

Vision Statement: Providing pathways to success for youth and families through partnerships across Maryland.

This Management Service position serves at the Appointing Authority's pleasure. 

A resume must accompany your completed application. 

GRADE

22

LOCATION OF POSITION

To be determined at one of the following locations:
  • Baltimore (HQ): 217 E. Redwood Street, Baltimore, MD 21202 
  • Capital South Region (Cheltenham Youth Detention Center): 11001 Frank Tippett Rd., Cheltenham, MD 20623 
  • Western Region (Cumberland Office): 1 James Day Dr., Cumberland, MD 21502

Main Purpose of Job

Join Us in Making a Difference at DJS!

The Maryland Department of Juvenile Services (DJS) is dedicated to transforming young lives, creating safer communities, and fostering equitable systems. We are seeking passionate individuals for the role of Chief Strategic Innovation Officer (Program Manager IV), so come join our team and make a meaningful impact on youth and the community at DJS!

In this pivotal role, you will spearhead initiatives within Support Services to advance the Department’s Strategic Plan, enhance cross-divisional communication, and implement new initiatives that support youth success. Your strong analytical skills and attention to detail will drive data-informed decision-making and improve outcomes, while your ability to inspire and motivate staff will foster collaboration and productivity.

Some key responsibilities of this position may include, but not be limited to: 
  • Leading Collaborative Meetings - chairing meetings with key Support Unit Heads and agency staff to develop and implement a comprehensive working plan for the Strategic Plan, overseeing project progress and responding to requests from executive managers. 
  • Strategic Partnership Development - collaborating with the Executive Team to create, monitor, and adjust work plans and Key Performance Indicators aligned with the agency's Strategic Plan. 
  • Ensuring Informed Decision-Making - developing, maintaining, and presenting detailed briefings to executive staff and directors, meticulously organizing all essential information for informed decision-making. 
  • Fostering Inclusive Engagement - coordinating efforts with other Departments, impacted youth and families, and staff to ensure the seamless implementation of the strategic plan, actively engaging stakeholders. 
  • Setting and Achieving Goals - establishing short- and long-term implementation goals and performance metrics, creating procedures and training methodologies to empower staff in driving strategic objectives. 
  • Building Interagency Relationships - representing the department as a liaison with managers and officials of other agencies regarding program activities and initiatives. 
  • Raising Program Awareness - promoting the program through engagement with interested groups and the general public to raise awareness and support for the Department’s initiatives. 
  • Maximizing Organizational Impact - developing organizational structures, roles, and responsibilities that maximize capacity and impact across the agency.    

This position is eligible to work a hybrid telework schedule. 
This position does require some travel.

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree in Public Administration, Social Work, Criminal Justice, or a related field.

Experience: Five (5) years of progressively responsible experience in program management, strategic planning, or related fields, with a focus on juvenile justice or social services.

DESIRED OR PREFERRED QUALIFICATIONS

The preferred candidate for this position may possess any of the following:
  • Experience leading or spearheading successful strategic initiatives in a public or nonprofit setting, resulting in measurable improvements 
  • Experience in project management or possession of relevant certification/training (e.g., PMP, Lean Six Sigma, or equivalent) 
  • Experience in developing and implementing innovative programs that improve youth outcomes 
  • Knowledge of and/or experience with evidence-based and/or promising practices in juvenile justice and/or behavioral health systems 
  • Knowledge of and/or experience with juvenile justice policy and regulations 
  • Knowledge of and/or experience with advocacy groups and research organizations

SELECTION PROCESS

Please make sure that you provide sufficient information on your completed application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Candidates will remain on the certified eligible list for one (1) year. The resulting certified eligible list from this recruitment may be used to fill similar positions of the same classification in this or other State agencies.

EXAMINATION PROCESS

The assessment will involve a rating of your application based on your education, training, and/or experience as it relates to the position's requirements. Therefore, it is essential that you provide complete and accurate information on your application. Incomplete applications will not be accepted. Please report all relevant experience and education. For education obtained outside the U.S., you will be required to provide proof of equivalent American education, as determined by a Foreign Credential Evaluation Service, at the time of hire.

Please complete the supplemental questionnaire, if applicable. They will be used when rating applications. Please note that your answers on the supplemental questionnaire must correspond to the information provided on your completed application to receive credit. Missing or incomplete supplemental questionnaires may impact the overall rating of your completed application.

If you are a Veteran applying for this position, please submit your DD 214 Long Form with your completed application to receive proper credit.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY recommended. However, if you are unable to apply online, you may submit a completed paper application and supplemental questionnaire responses via email or fax to the addresses provided below. If using fax or regular mail, ensure each page includes your First and Last Name, the Recruitment Number (located at the top of the posting), and the last four digits of your SS#. Paper application materials must be received by 5:00 PM on the closing date for the recruitment. Applications received after this time, or those with incorrect forms, will not be accepted. Postmarks will not be considered.

Maryland Department of Juvenile Services 
OHR-Recruitment & Examination Unit 
217 E. Redwood Street 
Baltimore, MD 21202 
Attn: Laurita Lesperance, Recruitment #24-005479-0043
Fax number 410-333-4188 
TTY Users: call via Maryland Relay

If you are having difficulty with your user account or have general questions about the online application system, please contact the Maryland Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Should additional information regarding this recruitment be required, please contact the Maryland Department of Juvenile Services, Recruitment and Examination Unit at djs.careers@maryland.gov. Include the Recruitment Title/Number that is located at the top of the bulletin. 

As an equal-opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity. 

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments. 

Bilingual applicants and people with disabilities are welcome to apply for all recruitments. 

Candidates with lived experience relating to the criminal/juvenile legal system are encouraged to apply.



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