Skip to Main Content

Chief of Staff, Social Services Administration

PROGRAM MANAGER SENIOR I

Recruitment #24-005482-0020

Go Back Apply View Benefits

Introduction

 

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. 


We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 

Are you ready to make a transformative impact in the realm of social services in the state of Maryland? We are seeking a dynamic and visionary Chief of Staff to join our passionate team at the Social Services Administration within the Maryland Department of Human Services. This pivotal role offers the opportunity to lead, innovate, and drive meaningful change, ensuring that our services reach and uplift the most vulnerable in our communities. If you are a strategic thinker with a heart for service and integrity, we invite you to embark on this rewarding journey with us. Join us and be the catalyst for a brighter, more equitable future!

This is a Management Service position, and serves at the pleasure of the Appointing Authority.

In order to be considered for this position, applicants MUST submit a resume and cover letter with the application.
 

GRADE

23

LOCATION OF POSITION

Maryland Department of Human Services
Social Services Administration
25 S. Charles Street
Baltimore, MD 21201

Main Purpose of Job

The Chief of Staff coordinates and manages SSA activities and priorities across multiple offices, including Child and Family Well-Being, Operations, Finance, Ombudsman, Quality, and Adult Services. This role involves oversight of all SSA activities related to federal and state compliance, such as audit reviews, Child and Family Services Reviews (CFSR), the Child and Family Services Five Year Plan (CFSP) and required Program Improvement Plans. The Chief of Staff also assists in developing and reviewing legislative impact summaries and testimony, policy development, Technical Assistance Projects, and federal grant awards. The Chief of Staff will: Work with DHS and SSA staff to achieve agency goals and objectives. Maintain effective professional relationships with courts, the General Assembly, media, public/private businesses, national advocacy and research organizations, and various stakeholders at local, state, and federal levels. 

POSITION DUTIES

The Chief of Staff will:
  • Serve as senior advisor and thought partner to the Executive Director of the Social Services Administration and member of the Administration’s executive leadership team.
  • Provide leadership and guidance to the Social Services Administration on behalf of the Executive Director. 
  • Coordinate and manage SSA activities and priorities across multiple offices, including Child and Family Well-Being, Operations, Finance, Ombudsman, Quality, and Adult Services. 
  • Oversee the production of all program outputs such as but not limited to reports, informational memoranda, standard operational procedures, presentations, letters and assignments to ensure their timely and appropriate issuance or submissions.
  • Provide direct supervision to the Special Assistant, Project Management team, and Ombuds team and manage the day-to-day operations of the Executive Office.

MINIMUM QUALIFICATIONS

Education:  Possession of a Graduate-level degree or higher

Experience:  Six years of senior/executive leadership experience in federal, state, or local government or nonprofit organization with a budget of more than $500 million.

DESIRED OR PREFERRED QUALIFICATIONS

The successful candidate will have demonstrated many or preferably all of the following:
  • A collaborative leadership style that engages others, earns trust, and influences the entire organization.
  • Aptitude for moving people outside their comfort zones to embrace new approaches, mindsets, and solutions.
  • Experience leading large-scale transformations that involve multiple stakeholders and constituencies.
  • Experience working effectively and collaboratively with senior government, community, and/or private sector leaders.
  • Experience with design–based innovation, data, and/or other innovation methods and tools.
  • Experience project-managing complex initiatives from design to their completion.
  • Deliver significant innovation results and impact in the public, nonprofit, or private sector.
  • Excellent written and oral communication skills.
  • Expert knowledge of and experience using Microsoft Office Suite, Google Suite, Smartsheet, and other relevant project management tools.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  Successful candidates will be placed on the eligible (employment) list for at least one year.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

GENERAL REQUIREMENTS

Specific educational and experience requirements are set by the agency based on the essential job functions assigned to the position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS.

  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
  • Annual Leave - ten (10) days of accumulated annual leave per year.
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.  
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays - State employees also celebrate at least twelve (12) holidays per year.  
  • Pension - State employees earn credit towards a retirement pension.
  • Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Employment Services, Attention: Kendra Young, 25 South Charles St, Room 1116-L, Baltimore, Maryland 21201.
If you have any questions concerning the recruitment process for this position, please email Kendra Young at kendra.young2@maryland.gov; include the job title and recruitment # in the subject line.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.
TTY Users: call via Maryland Relay.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.


Click on a link below to apply for this position:

Fill out the Application NOW using the Internet. Apply Online
Apply via Paper Application. You may also download and complete the Paper Application here.

Powered by JobAps