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PROGRAM MANAGER SENIOR II (045733)

Director, Single Family Asset Management

Recruitment #24-005483-0038

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Introduction

This is a Management Service position with full Maryland State Benefits 
Work that Matters. The Maryland Department of Housing and Community Development (DHCD) is a nationally recognized leader in the financing and development of multifamily affordable business and community development, and single family lending.  The Division of Credit Assurance works with contract servicing companies and customers with single-family mortgages to achieve a high level of customer service while prudently managing assets for Maryland Department of Housing and Community Development's Single Family Mortgage Loan Portfolio. 

The Department has an immediate opening for a Program Manager Senior II, Director of Single Family Operations (SFO).  This position manages a staff of twenty-two single family asset management and servicing professionals in the management and oversight of Maryland Department of Housing and Community Development's single family loan portfolio.  Categories of responsibility include management and oversight of contract sub-servicer performance, mortgage insurance claims, hazard insurance claims, delinquency reporting, mortgage collections, along with reporting and statistics for all loan statuses.  The Director SFO oversees all aspects of personnel, budget, short and long-term plans and staffing structure.  Other duties include acting as liaison for outside agencies such as HUD (Housing and Urban Development) counseling agencies, local & federal housing agencies, professional banking associations, and the Department's outreach events. 

DHCD offers a flexible work schedule. telework and job-sharing options; training, advancement and career path opportunities; casual business dress on Fridays and a competitive salary.  The agency is located at 7800 Harkins Road, Lanham, MD. across from the New Carrollton Metro Stop.
 

GRADE

24

LOCATION OF POSITION

7800 Harkins Road Lanham, MD 20706.

The Department of Housing and Community Development Headquarters is located in Prince George's County across from the New Carrollton Metro stop.

POSITION DUTIES

The Director of Single Family Asset Management reports to the DCA Deputy Director, and must possess the knowledge to assist the DCA Director and Deputy Director in the overall administration of the Division of Credit Assurance’s Single Family Asset Management team (a staff of 20+ individuals) which oversees DCA’s single family loan portfolio. This team oversees the financial condition of single family lending operations, monitors the performance of private firms servicing the loans, plans and implements strategies needed in cases of loan default, payoff, foreclosures, and disposition.  The SF Director assists the DCA Director and DCA Deputy Director in oversight of asset management functions, single family mortgage insurance programs, and daily oversight for finance, risk management, planning and general divisional administration.               

The SF Director must report regularly to the DCA Director & DCA Deputy Director regarding any problems that may negatively affect DHCD’s finances or put DHCD at risk.

The SF Director must strategize and plan for environmental, market and structural risks impacting the SF loan program portfolio of DHCD, the Community Development Administration (CDA) and the Maryland Housing Fund (MHF), a unit within the Division of Credit Assurance (DCA) and the State’s mortgage insurance agency. In addition to overseeing single-family loans, DCA is responsible for monitoring single-family loans insured by the MHF. In addition, DCA is responsible for overseeing Real Estate Owned (REO) operations for assets acquired by the Department through enforcement action, including the fiscally responsible and  preservation and disposition of such assets.

This position supervises the management and monitoring of all single family services for DHCD insurance and loans with regard to collection, forbearance, foreclosure and loss mitigation activities within the collections section.  Also, this position supervises the performance of high level technical underwriting analysis of lenders’ applications for mortgage insurance on single family individual buyers and housing projects and developments, implements and enforces policies, and creates procedures and systems to evaluate and monitor single family projects and lender and servicer performance within the compliance Section. 

MINIMUM QUALIFICATIONS

Education: A bachelor’s degree from an accredited college or university.

Experience: At least four years' of experience in underwriting, credit analysis, servicing, compliance, legal, asset management or risk mitigation, at a state or Federal housing agency or a public or private lending institution - or similar experience at other than an agency or lending institution working with single-family residential assets - including at least two (2) years in a management, supervisory or other leadership capacity.

Notes:

Additional professional and job experience as defined above may be substituted for on a year-for- year basis for the required education.

DESIRED OR PREFERRED QUALIFICATIONS

  • At least 3 years' experience with single family loan collections, loss mitigation, foreclosure or bankruptcy action for loan programs that include private mortgage insurance and government insured/guaranteed loans.
  • At least 2 years' experience implementing policies and procedures to ensure compliance with federal and state single family mortgage loan finance and housing rules.
  • Experience working for a Federal or State lending or regulatory agency handling legal matters, quality control and compliance,  auditing or enforcement in connection with a single family loan portfolio or single family lenders.

SELECTION PROCESS

Please provide sufficient information on your application to document that you meet the minimum qualifications for this recruitment. Unofficial transcripts, certifications or diplomas to document educational or certification qualifications are required. Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted with your application. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925. Successful candidates will be placed on the employment (eligible) list for at least one year. Eligible list may be used to fill future vacancies of the same classification. Successful candidates must document eligibility to work in the U.S. upon hire.  

Please note: The Maryland Department of Housing and Community Development is not sponsoring new employees in application of the H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration and Reform Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Therefore, it is important that you provide complete and accurate information on your application. Report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. However, if you wish to submit a paper application, you may mail your application and materials to:

Miles Peterson 

Department of Housing and Community Development

Office of Human Resources 

7800 Harkins Road, Lanham, MD 20706 

All application materials must be received by the filing deadline. If you are unable to upload your transcripts into the system, please send via email to miles.peterson@maryland.gov. Please include the following information in the body of the email: 

  • Attn: Miles Peterson, HR Generalist 
  • Your First and Last Name 
  • Recruitment # 
  • Classification (Job Title) of Recruitment

Incorrect application forms, or resumes in place of the application, will not be accepted. If you are interested in these positions and cannot apply online please fill out the paper application. For questions concerning these positions, please call 301-429-7566. 

TTY Users: call via Maryland Relay. 

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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