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Chief Human Resources Officer

PROGRAM MANAGER SENIOR III

Recruitment #24-005484-0022

Introduction

"Together, we are building a stronger Maryland."

-  Governor Wes Moore

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.

This is a Special Appointment position, and serves at the pleasure of the Appointing Authority.

GRADE

25

LOCATION OF POSITION

Reisterstown Road Office Complex
6776 Reisterstown Road
Baltimore, MD 21215

Main Purpose of Job

To oversee the comprehensive management of the Human Resources Services Division for the Maryland Department of Public Safety and Correctional Services. The Chief Human Resources Officer (CHRO) serves as a key strategic advisor to the executive team, providing expert guidance on workforce-related issues critical to the organization’s success. Engaging directly with a diverse range of stakeholders, from new employees to the Executive Leadership Team, the CHRO designs and implements policies and initiatives aimed at cultivating a positive and empowering work environment. Additionally, the CHRO acts as the primary liaison for the agency across various committees, task forces, and working groups, and is prepared to testify before the State Legislature in support of agency initiatives and goals as needed.
This is a Special Appointment position, and serves at the pleasure of the Appointing Authority.

POSITION DUTIES

Plans, organizes and evaluates for the overall management of the Human Resources operation of the Maryland Department of Public Safety and Correctional Services.

1. Reviews and creates long range plans, goals and objectives, and provides input into the
coordination of human resources with the administrative and operation functions of the
Department.
2. Establishes policies, procedures, priorities and deadlines governing all human resources
areas of responsibilities.
3. Establishes standards for the attainment of goals and ensures all human resources
operations and programs are effectively coordinated.
4. Evaluates programs and procedures and reviews attainment of goals relative to available
resources and the Division's mission, taking corrective action or making
recommendations when necessary to meet requirements, objectives and goals.
5. Reviews adverse personnel actions to ensure compliance with employment laws and
regulations.

Directs all human resources operations and programs to include: field, pre and post recruitment, background investigations, polygraphs, classification and compensation, business operations, employee relations, human resources operational support units in the 5 regions and headquarters. Oversee the investigation of complaints and inquiries relating to the human resources.

1. Implements and manages programs outlined by State statutes and regulations, agency
policies, federal courts, accepted correctional standards and memoranda of agreement
with employee organizations.
2. Provides strategic oversight, direction, development and optimization of HR business
processes and information technology systems. Innovates and modernizes as appropriate
to meet current and anticipated business requirements.
3. Exercises independent judgment and action while complying with applicable government
regulations, departmental/divisional orders, agency policies and accepted correctional
standards.
4. Provides oversight for all people development processes, including succession planning,
talent acquisition, performance management, and reporting and analytics on human
capital related metrics and trends.

Maintains lines of communication in order to manage the human capital effectively and efficiently.

1. Maintains good working relationships with the local, state and federal agencies, as well as
the Departmental staff and agencies.
2. Maintains contact with management officials and employees.
3. Communicates orally and in writing to management, staff, and the public.
4. Ensures written correspondence such as reports, memoranda, and directives are prepared
for dissemination as necessary.
5. Supports the EEO program by developing and maintaining positive, collaborative
relationships with key stakeholders to ensure all DPSCS personnel are treated equitably.

Manages human resources and promotes staff development within the department, delegating authority when appropriate and directing staff through subordinate supervisors.

1. Administers personnel matters to include employee performance appraisals, disciplinary
actions, hiring and promotions, etc.
2. Identifies training needs to develop subordinates and takes action necessary to address
needs; ensures subordinates complete required training within budget and scheduling
limitations.
3. Develop and implement effective and strategic employee programs designed to enhance
employee capabilities, engagement and motivation.
4. Cultivates an inclusive culture that emphasizes collaboration, continuous improvement,
and commitment to excellence and accountability.

Manages and administers annual budget for Human Resources operations.

1. Controls expenditures of appropriated funds for supplies, expense accounts and training
requisitions.
2. Reviews contracts and accounts for the utilization and expenditure of resources, monitors
use of funds.
3. Directs the economical use of contractual employees when appropriate and in-line with
State policies and directives.

MINIMUM QUALIFICATIONS

Education: A bachelor's degree from an accredited college or university in Human Resources, Business Management or Administration, Public Administration, Industrial Organizational Psychology or other related field.

Experience: Six (6) years of professional HR experience which must be at the managerial level; including 3 years of experience managing multiple units within a HR office or organization and coordinating the general operations to include; applying personnel rules and regulations, developing recruitment and retention strategies and supporting promotional processes. 

Notes: 
1. Professional HR management work in the areas of recruitment and selection, classification, salary administration, employee relations, test development and validation or as a generalist may be substituted on a year-for-year basis for up to four years of the required education. 

2. Paraprofessional personnel work experience may be substituted on a year-for-year basis for up to four years of the required education. Paraprofessional personnel work is defined as work involving the application of public sector personnel procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience includes responsibility for activities such as: preparing and maintaining employment records, calculating salaries, applying personnel-related rule sand policies, preparing personnel-related reports, conducting employee orientation and counseling employees regarding benefits and obligations and responding to inquiries concerning employment procedures. 

3. Thirty graduate credit hours from an accredited college or university in the fields of HR/personnel administration, business administration, public administration, statistics, tests and measurements, psychology or a related field may be substituted for up to two years of the required experience. 

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in human resources management classifications or human resources management specialty codes in the human resources management field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
  • Professional Human Resources Certification through SHRM or HRCI
  • Experience working for a large organization (5000+ positions)
  • Experience working in a collective bargaining environment
  • Experience working within a public safety, law enforcement or correctional organization

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. 

All information concerning your qualifications must be submitted by the closing date. 

We will not consider information submitted after this date. 

Successful candidates will be placed on the eligible (employment) list for at least one year. 

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

Resumes will not be accepted in lieu of completing the online or paper application. 

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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