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MEDIATOR

Recruitment #24-005692-0001

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Introduction

The Attorney General is the chief legal officer of the State of Maryland. The Office of the Attorney General (OAG) has the general charge, supervision, and direction of the State's legal business, acting as legal advisors and representatives of the major agencies, various boards, commissions, officials, and institutions of State Government. The OAG also protects the public by civil enforcement of antitrust, civil rights, consumer protection, and securities laws and regulations and by the prosecution of organized crime, Medicaid fraud, environmental crimes, insurance fraud, state tax evasion, and other statutorily assigned matters. As Maryland's 47th Attorney General, Anthony G. Brown leads the Office with a critical focus on equity, justice, and fairness.

GRADE

13

LOCATION OF POSITION

Consumer Protection Division
201 Baptist Street
Salisbury, MD  21801

Main Purpose of Job

The Office of the Attorney General is seeking applicants for a Mediator to mediate at the Salisbury Office of the Mediation Unit in the Consumer Protection Division. The successful applicant will be responsible for engaging in hands-on negotiation of complex consumer complaints; and assisting in the Mediation Unit’s management of its daily caseload. 

This position provides an opportunity to help people resolve problems that they encounter in purchasing goods or services. to protect Maryland’s most vulnerable residents from deceptive practices and to help people who have been victimized by those practices.

MINIMUM QUALIFICATIONS

Education: The ideal candidate must possess a bachelor’s degree or higher from an accredited four-year college university.

Experience:  Three years of experience in administrative or social work; (Pertinent volunteer and/or part-time experience is acceptable). Strong interpersonal, writing, and organizational skills required.  

Notes: 

1. Candidates may substitute up to two years of education for up to two years of experience.  (Pertinent volunteer and/or part-time experience is acceptable). 
2. Candidates may substitute additional experience in mediation or legal work on a year-for-year basis for the required education. 
3. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.  

DESIRED OR PREFERRED QUALIFICATIONS

Experience mediating and handling consumer protection issues.

SELECTION PROCESS

Applicants who meet the minimum and selective qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application and answer all supplemental questions. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).  

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect/incomplete application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Successful candidates will be placed on the eligible list for at least one year.  Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS


Health Benefits: Medical, Prescription, Dental, Vision Coverage, & Life Insurance


1. Personal - 6 days per year (prorated based on start date)
2. Annual - 10 days per year (increases every 5 years)
3. Sick - 15 days per year
4. Parental Leave - up to 60 days per birth or adoption

Local Mass Transit Benefits

FURTHER INSTRUCTIONS

Please upload a resume in addition to the online application. Online applications are STRONGLY preferred. If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to: Gina Mallory, Human Resources, 200 St. Paul Place, Baltimore, MD 21202 or fax to 410-576-6447.   TTY Users: call via Maryland Relay

If you have specific questions about recruitment, please call 410-576-6440 or email hr@oag.state.md.us.  

The Office of the Attorney General is an equal opportunity employer that encourages all interested persons to apply regardless of race, color, religion or belief, ancestry, national origin, age, marital status, sexual orientation, gender identity and/or expression, disability, pregnancy, family or parental status, veteran status, genetic information, or any protected category prohibited by local, State or federal laws.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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