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ADMINISTRATIVE OFFICER II

Recruitment #24-006304-0005

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Introduction

The Attorney General is the chief legal officer of the State of Maryland. The Office of the Attorney General (OAG) has the general charge, supervision, and direction of the State’s legal business, acting as legal advisors and representatives of the major agencies, various boards, commissions, officials, and institutions of State Government. The OAG also protects the public by civil enforcement of antitrust, civil rights, consumer protection, and securities laws and regulations and by the prosecution of organized crime, Medicaid fraud, environmental crimes, insurance fraud, state tax evasion, and other statutorily assigned matters. As Maryland’s 47th Attorney General, Anthony G. Brown leads the Office with a critical focus on equity, justice, and fairness.

GRADE

14

LOCATION OF POSITION

Office of the Attorney General
Public Access Unit
200 St. Paul Place
Baltimore, Maryland 21202

Main Purpose of Job

The Office of the Attorney General seeks applicants for an Administrative Officer II to provide support to the Public Access Unit (PAU), which supports the work of the Public Access Ombudsman and the State Public Information Act Compliance Board. Both the Ombudsman and Board provide alternative dispute resolution services for records requesters and custodians under Maryland’s Public Information Act (PIA). 

POSITION DUTIES

Job responsibilities include: initial processing of requests for the Ombudsman’s mediation assistance and complaints to the Board (both paper and electronic), including referrals to other agencies if appropriate; entering data related to mediations into the Ombudsman’s database; tracking Board complaints, including deadlines; creating and managing mediation and complaint files; maintaining and reporting weekly statistical data regarding the Ombudsman’s case load; scheduling mediation matters between the Ombudsman and parties; assisting with certain Ombudsman matters, namely disputes where the custodian failed to respond to a PIA request; written and oral communication with PIA requesters, custodians, and the general public on a daily basis; managing the Ombudsman and Board email inbox, including responding to email; assisting with responses to PIA requests directed to the Ombudsman and Board; assisting with legislative reporting requirements for the Board and voluntary reporting done by the Ombudsman; assisting with coordination of virtual and in-person PIA trainings by the Ombudsman; closing mediation and complaint files, including transmitting the Board’s record in cases that are appealed; website maintenance. 

The position also includes coordination with and delegation of some of the responsibilities described above to PAU’s second administrative officer. As time allows, the position also includes minimal administrative work for the Open Meetings Act Compliance Board.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: A minimum of three years of administrative or professional experience.

Strong interpersonal, writing, and organizational skills required.

SELECTIVE QUALIFICATIONS

Candidates must be proficient in the Microsoft Office Suite, to include MS Word, Excel, Outlook, and Teams.  

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess:

  • AA degree from an accredited college or university.
  • Experience using databases.
  • Knowledge of, or work experience with the Public Information Act.

SELECTION PROCESS

Applicants who meet the minimum and selective qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application and answer all supplemental questions. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).  

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect/incomplete application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Successful candidates will be placed on the eligible list for at least one year.  Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS


Health Benefits: Medical, Prescription, Dental, Vision Coverage, & Life Insurance

Retirement: Pension and Supplemental Retirement Plans

1. Personal - 6 days per year (prorated based on start date)
2. Annual - 10 days per year (increases every 5 years)
3. Sick - 15 days per year
4. Parental Leave - up to 60 days per birth or adoption

Local Mass Transit Benefits

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred.  Please upload a resume with your on-line application. 

If the online application process is not available, please send your paper application, resume,  and supplemental questionnaire to: 

Office of the Attorney General 
Human Resources/Recruitment Office
200 St. Paul Place, Baltimore, MD 21202 or email to hr@oag.state.md.us.   

TTY Users: call via Maryland Relay

If you have specific questions about recruitment, please call 410-576-6440 or email hr@oag.state.md.us.  

The Office of the Attorney General is an equal opportunity employer that encourages all interested persons to apply regardless of race, color, religion or belief, ancestry, national origin, age, marital status, sexual orientation, gender identity and/or expression, disability, pregnancy, family or parental status, veteran status, genetic information, or any protected category prohibited by local, State or federal laws.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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