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IT SYSTEMS TECHNICAL SPECIALIST

Database Manager

Recruitment #24-006659-0003

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Introduction

MHBE is accepting applications for a vacant IT Systems Technical Specialist - Database Manager position. The Maryland Health Benefit Exchange is responsible for the administration of Maryland Health Connection the State's health insurance marketplace, under the Patient Protection and Affordable Care Act of2010(ACA).

MHBE works with the Maryland Department of Health, Maryland Insurance Administration, Department of Human Services, and stakeholders statewide. Vision Statement: High-quality, affordable health coverage for all Marylanders.

Statement: We improve the health and well-being of Marylanders by connecting them with high-quality, affordable health coverage through innovation, technology, and customer service. Values: Diverse & Inclusive, Innovative, Collaborative, & Ethical. For more information on MHBE, please visit our website.

GRADE

19

LOCATION OF POSITION

750 East Pratt St., 6th floor, Baltimore, MD 21202

Main Purpose of Job

The primary responsibility of this role is to lead a team of five Database Administrators in managing and supporting the HBX application databases crucial for the Maryland Health Benefit Exchange (MHBE) processing of applications for Medicaid and Qualified Health Plans under the Affordable Care Act. This pivotal position oversees the operational integrity of diverse RDBMS platforms including PostgreSQL, MongoDB, Microsoft SQL Server, and AWS RDS within the AWS cloud environment. The successful candidate will ensure database availability, perform performance tuning, plan for disaster recovery, and maintain compliance with strict security protocols to protect sensitive consumer data. Additionally, this role requires strategic planning to align database strategies with MHBE’s IT objectives, collaboration with internal and external stakeholders to meet business needs, and continuous maintenance of database integrity to facilitate reliable access to affordable health coverage for Marylanders. This role demands a blend of technical expertise in database and cloud management along with strong leadership skills to drive the organization's strategic initiatives forward.

POSITION DUTIES

        Oversees Scheduling and Management of Agency Database Admins: Directs the daily operations and strategic management of database administrators, ensuring efficient workflow and resource allocation.

       Develops and Applies Best Practices for Database Tuning and Data Quality Management: Implements best practices for optimizing database performance across PostgreSQL DB, MongoDB, and similar systems while conducting regular data quality evaluations to ensure data integrity and proposing enhancements to database management and error correction processes.

       Monitors and Administers Database Operations: Oversees all aspects of database operations, including monitoring CPU, disk, and memory usage, space utilization, and overall performance, coupled with administering PostgreSQL Server configurations such as patch management, and performing maintenance tasks like Vacuum, Full Vacuum, and analysis in both production and non-production environments.

      Implements and Maintains High Availability and Disaster Recovery Solutions: Designs and maintains MongoDB infrastructure for high availability, develops comprehensive disaster recovery plans, and establishes robust prevention strategies using techniques like Database Backup and Restore, Database Snapshot, Log shipping, Clustering, and Database Mirroring across MongoDB, MS SQL Server, and PostgreSQL.

     Designs and Upgrades MongoDB Systems: Responsible for the architectural design of MongoDB replica sets and the strategic upgrading or migrating of MongoDB database versions on various platforms to enhance scalability and performance.

 

MINIMUM QUALIFICATIONS

Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field.  

Experience: Four Years of experience designing, developing, implementing, maintaining and controlling database management systems for complex applications.

DESIRED OR PREFERRED QUALIFICATIONS

1. 5 years of experience in advanced cloud database management, specifically within AWS, demonstrating expertise in leveraging cloud services for database optimization and scalability.

2. More than 4 years of experience in strategic planning and execution of database strategies that align with organizational IT objectives, including collaboration with internal and external stakeholders.

3. 4 years of experience leading initiatives to innovate database performance and data quality management techniques that set a benchmark within the organization.

4. 3 years of demonstrated leadership in managing database operations under high-stress conditions, ensuring high morale, team cohesion, and minimal service interruption.

5. Strong analytical and problem solving skills.

6. Excellent communication skills including the ability to understand and communicate technical information to business users, and gather business requirements that can be translated into technical requirements.

7. Ability to manage multiple critical priorities and tight deadlines.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle.

Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS. https://dbm.maryland.gov/jobseekers/pages/benefitsemployment.aspx

Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
Annual Leave - ten (10) days of accumulated annual leave per year.
Sick Leave - fifteen (15) days of accumulated sick leave per year.  
Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays - State employees also celebrate at least twelve (12) holidays per year.  
Pension - State employees earn credit towards a retirement pension.
Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may submit a paper application and resume: via email: Joshua.powell@maryland.gov

via mail: MHBE Office of Human Resources 750 E. Pratt St, 6th Floor Baltimore, MD 21202


Resumes will not be accepted in lieu of completing the online or paper application.

Applications must be received no later than the close of business on the closing date. Appropriate accommodations for individuals with disabilities are available upon request by calling MDTTY Relay Service. TTY Users: call via Maryland Relay.


As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply.


We thank your Veterans for their service to our country and encourage them to apply. This employer participates in E-Verify and will provide the federal government with your Form I-9information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issues before the employer can take any employment action against you.


45 Calvert Street, Annapolis, MD 21401

300-301 West Preston Street, Baltimore, MD 21201

Toll Free (800) 705-3493




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