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Community Engagement Liaison, Innovation Team

ADMINISTRATOR I

Recruitment #24-007688-0002

Introduction

The civic designer is appointed by, and serves at the pleasure of, the Governor.

The community engagement liaison will support the Innovation Team’s work by facilitating bidirectional community engagement, including managing communication strategies and channels and maintaining awareness of stakeholder engagement opportunities.

To apply, please submit your resume to innovation.team@maryland.gov by the deadline, Friday, July 12, 2024 at 11:59PM ET. The subject line should read: (YOUR NAME – Community Engagement Liaison, Innovation Team)

GRADE

16

LOCATION OF POSITION

Annapolis and Baltimore City, MD

POSITION DUTIES

General Purpose: The community engagement liaison will guide stakeholder and community engagement strategies to inform the work of the Innovation Team.

Responsibilities:
  • Develop and implement strategies to engage diverse community groups 
  • Execute bidirectional engagement efforts in order to ensure alignment between Innovation Team priorities and the needs of Marylanders 
  • Organize and facilitate community meetings, forums, and events to gather input and feedback 
  • Create and distribute materials to inform Marylanders about government programs, services, and initiatives 
  • Establish and maintain positive relationships with community leaders, organizations, and Marylanders 
  • Collaborate with external organizations, such as nonprofits and businesses, to support community-driven projects and initiatives 
  • Monitor and evaluate the effectiveness of engagement strategies and programs 
  • Prepare reports and presentations on community engagement activities and outcomes 
  • Assist with questions, needs, and concerns – both internally and externally – by handling, delegating, or escalating for the attention of other members of the Innovation Team 
  • Build and maintain positive working relationships with stakeholders both within and outside state government, including other government officials, agency heads, staff members, and external partners 
  • Other duties and projects as assigned

MINIMUM QUALIFICATIONS

  • Experience in community outreach, public relations, or a similar role 
  • A track record of demonstrating and successfully applying the following characteristics:
    • Excellent ability to simplify information and concepts, to formulate options and recommendations, and to communicate with all levels of management and workforce to achieve objectives 
    • Effective listener - probes, surfaces, and shares new ideas and ways of doing things 
    • A “self-starter” motivated by the achievement of the organization, the team, and themselves – in that order 
    • A team player, with the ability to organize, assign, and track completion of work by direct and indirect team members 
    • Ability to work collaboratively with diverse groups and individuals 
    • Organized, with the ability to manage and prioritize multiple priorities and work projects 
    • Flexible and adaptable, even while maintaining a keen focus on objectives 
    • High energy, highly resilient, and resourceful 
    • Highest personal standards of integrity 
    • Excellent written and verbal communication skills 
    • Stellar attention to detail 
    • Ability to handle sensitive and confidential information with discretion

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

To apply, please submit your resume to innovation.team@maryland.gov by the deadline, Friday, July 12, 2024 at 11:59PM ET. The subject line should read: (YOUR NAME – Community Engagement Liaison, Innovation Team)

The State of Maryland is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. The State of Maryland is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or disability, or any other legally protected basis. The State of Maryland is committed to providing reasonable accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. The State of Maryland will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.



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