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Lt. Governor’s Director of Operations

ADMINISTRATOR IV

Recruitment #24-007735-0001

Introduction

To apply, please submit your resume to Allisa Mason at allisa.mason@maryland.gov by the deadline, March 7, 2024 at 11:59PM ET. The subject line should read: (YOUR NAME – Lt. Governor’s Director of Operations)

GRADE

19

LOCATION OF POSITION

State House - Annapolis, MD

POSITION DUTIES

General Purpose:
The Lt. Governor’s Director of Operations is a position in the Office of Lt. Governor Aruna Miller. The Lt. Governor’s Director of Operations is responsible for the overall management of the Lt. Governor’s external and internal schedule. This position works with the public, legislators and staff, cabinet members and office staff to assemble the Lt. Governor’s short- and long-term schedule. The Lt. Governor’s Director of Operations also takes on the responsibilities of an administrative assistant for the Lt. Governor. 

To apply, please submit your resume to Allisa Mason at allisa.mason@maryland.gov by the deadline, March 7, 2024 at 11:59PM ET. The subject line should read: (YOUR NAME – Lt. Governor’s Director of Operations)

Responsibilities:

Scheduling 
• Manage the Lt. Governor’s schedule 
• Organize and track incoming and outgoing scheduling requests 
• Review and triage requests with Chief of Staff to the Lt. Governor prior to discussion with senior staff 
• Review, strategize and coordinate schedule with senior staff to the Lt. Governor and Governor, helping to shape and support the overall strategic goals of the administration, and coordinate those with the Governor’s schedule 
• Assist the Lt. Governor in staying on schedule for the day, accommodate last minute changes as updates occur, manage expectations, and ensure the Lt. Governor is prepared for each meeting with accurate information and briefing materials 
• Assist with scheduling decisions along with senior staff, and on own when appropriate 
• Communicate with constituents via acknowledgement email, decline email and/or telephone call, acceptance email 
• Coordinate surrogates for official events Lt. Governor is unable to attend, working closely with cabinet members and their staff 
• Provide information to and work with internal staff once event is confirmed 
• Coordinate logistics with event requester once event is confirmed 
• Manage incoming calls and emails for Lt. Governor and delegate responsibility for direct follow up 
• Assist with the creation of a daily briefing book 
• Provide any additional information to Lt. Governor’s team once daily schedule is released and/or changes are made 
• Provide information to and work with MSP Executive Protection on advance, travel, and logistical information 
• Coordinate travel for the Lt. Governor and staff 
• Work with cabinet secretaries, their staff, and various members of state departments 
• Provide support to Lt. Governor upon request and as needed 
• Coordinate with the Governor’s Scheduler on oversight of the scheduling database and online request form 
• Perform any variety of administrative tasks as needed by the Lt. Governor, which include, but are not limited to, correspondence, basic office management, and meeting planning 
• In coordination with the Communications Director, delegate writing letters to send on the Lt. Governor’s behalf (in lieu of her attendance at an event, thank you notes, congratulatory letters, etc) 
• Perform other duties as assigned, including but not limited to, work during public health or other emergencies

Staffing 
• Work closely with the Chief of Staff to the Lt. Governor to ensure the Lt. Governor’s projects and policy priorities are advancing 
• Staff the Lt. Governor in meetings, during office time, at events and during travel especially when the Chief of Staff is not able 
• Communicate in real time with Staff Assistants/Body Person to be able to monitor principal’s movements and respond to principal’s needs 
• Assist with preparation, review, edit, and finalizes briefing materials for Lt. Governor’s daily briefing book 
• Communicate in real time with advance staff to ensure events run smoothly and the Lt. Governor’s needs and expectations are met 
• Manage the Lt. Governor’s movement through event spaces and large crowds, interact appropriately with constituents as needed, and organize photo opportunities with constituents and Lt. Governor as appropriate

Intern Coordinator 
• Interviewing potential candidates and offering internships for all departments within the office 
• Create and run intern orientation 
• Ensure each person is set up with technology, trained on office protocols and introduced to their department supervisor 
• Conduct individual weekly check-ins with interns on work assignments and progress, as well as exit interviews 
• Manage and monitor the internship inbox where people submit applications 
• Organize intern lunches with the senior staff, Governor, Lt. Governor and First Lady

MINIMUM QUALIFICATIONS

Qualifications:
  • At least 3 years of experience as a Director/Scheduler or similar role, preferably in a government or political setting 
  • Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines 
  • Excellent written and verbal communication skills 
  • Strong attention to detail and accuracy 
  • Ability to work independently and as part of a team 
  • Ability to maintain confidentiality and discretion in all matters 
  • Proficiency in Microsoft Office and other office software 
  • Flexibility to work outside of regular business hours, as needed

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

To apply, please submit your resume to Allisa Mason at allisa.mason@maryland.gov by the deadline, March 7, 2024 at 11:59PM ET. The subject line should read: (YOUR NAME – Lt. Governor’s Director of Operations)

The State of Maryland is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. The State of Maryland is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or disability, or any other legally protected basis. The State of Maryland is committed to providing reasonable accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. The State of Maryland will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.



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