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TRAVEL INFORMATION AIDE I - BAY COUNTRY WELCOME CENTER

CONTRACTUAL HOURLY

Recruitment #24-008998-0021

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Introduction

The Maryland Department of Commerce is seeking qualified applicants for two (2) part-time contractual Travel Information Aide I positions within the Office of Tourism Development. These positions are located at the Bay Country Welcome Center on US 301 at 1000 Welcome Center Drive Centerville, Maryland (Queen Anne’s Co) 21617.

The incumbents will work 32 hours bi-weekly (16 hours per week).

GRADE

8

LOCATION OF POSITION

This position is located at the Bay Country Welcome Center on US 301 at 1000 Welcome Center Drive Centerville, Maryland (Queen Anne’s Co) 21617.

Main Purpose of Job

The primary function of the positions will be to provide travel and historical information to Maryland visitors.

POSITION DUTIES

Individuals will inform the traveling public about Maryland attractions, accommodations, recreational facilities, services and destinations; inform travelers about current events and activities; read maps and give specific directions to Maryland destinations, as well as provide assistance in reaching destinations. Inventory and supply management may be required: this may include lifting bulk packaging and operation of stock room equipment such as a hand truck.

The Welcome Center is open daily, 7 days per week, from 9:00 AM to 5:00 PM.

MINIMUM QUALIFICATIONS

Applicants must possess:

Education:  A high school diploma or a State GED certificate

AND

Experience: Two (2) years of experience working in public information in a tourism-related industry (e.g., accommodations, campgrounds, travel development agency, information center, guide service, customer service, hospitality, etc.).

SELECTIVE QUALIFICATIONS

Candidates should be able to relate to the public in a friendly and competent manner; and must be able to interpret highway maps. Applicants must be able to work weekends since the center is open 7 days per week, year-round.  Knowledge of Maryland history, geography and tourist attractions is required. Candidates must be computer literate and also be able to frequently lift and/or move up to 50 pounds.

LIMITATIONS ON SELECTION

Applicants must be willing to accept employment in Centerville, MD which is approximately 58 miles (1 hour and 25 minutes) from the Baltimore Metro Area.

SELECTION PROCESS

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum qualifications to be considered, and to appear on the list of people eligible for hire.  Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

If you have questions about this recruitment, please contact the Department of Commerce at 410-767-6300.

You may also visit our website at: http://commerce.maryland.gov/commerce 

It is highly preferred that you apply online.  If you are unable to apply online, please submit a resume to:  anna.halikias@maryland.gov

 

Maryland Department of Commerce

ATTN: TRAVEL INFORMATION AIDE I - Bay Country #24-008998-0021

        World Trade Center, 401 E. Pratt Street, 10th Floor

Baltimore, MD 21202

 

As an E-verify and equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.

 

TTY users: Call via MD Relay - 1-800-925-4434

 

We thank our Veterans for their service to our Country and encourage them to apply.




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